136. The Art of Disagreeing Without Conflict: Navigating the Nuance

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7 • 711 Ratings

🗓️ 2 April 2024

⏱️ 25 minutes

🔗️ Recording | iTunes | RSS

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Summary

Decision-making, conflict negotiation, and the psychology of disagreement.

Transcript

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0:00.0	Hi, Matt here. You've invested in your education to grow, advance, and unlock new career opportunities.
0:07.0	But here's the challenge. How do you position yourself to stand out in a competitive job market?
0:13.0	It's not just about what you know. It's about how much you communicate your value, build strategic relationships, and take decisive action.
0:21.7	That's where today's sponsor, Strawberry.me, career coaching, comes in.
0:26.2	They match students and professionals with certified career coaches who will help you refine
0:31.1	your personal brand to confidently articulate your skills and experiences,
0:35.3	to develop a results-driven strategy and stay accountable so you
0:39.8	follow through on networking, applications, and negotiations. Because knowing what to do is one thing.
0:46.4	Having a coach to push you forward, that's how you create real momentum in progress.
0:51.9	Visit strawberry.m.m.m. TFTS and claim your $50 credit. That's strawberry.
0:59.0	dot me slash TFTS. One of the most challenging communication situations we confront is conflict and disagreement.
1:10.0	I'm Matt Abrahams and I teach strategic communication
1:14.2	at Stanford Graduate School of Business. Welcome to Think Fast, Talk Smart, the podcast.
1:22.7	Today I am excited to chat with Julia Minson. Julia is an associate professor of public policy at the Harvard Kennedy School and a graduate
1:30.9	of the Stanford Psychology Program with her PhD.
1:34.5	Her work focuses on decision-making, conflict negotiations, and the psychology of disagreement.
1:41.0	She explores how people engage with opinions, judgments, and decisions that are different
1:45.1	from their own and investigates the psychological biases that hinder maximizing the benefits of
1:51.3	collaboration. Welcome, Julia. I look forward to our conversation. Thanks, Matt. I'm really excited
1:57.0	to be here. All right. Let's get started. So I'm curious, how did you get into the work you
2:02.4	do? I believe you looked at decision making to begin. I was always really interested in collaboration
2:08.5	and teamwork. In fact, since my undergraduate days, I wanted to understand how people work together,
	...

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