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How Leaders Lead with David Novak

#131: Annie Young-Scrivner, CEO of Wella – Surround yourself with different perspectives

How Leaders Lead with David Novak

David Novak Leadership

Entrepreneurship, Business, Management

4.8596 Ratings

🗓️ 20 April 2023

⏱️ 47 minutes

🧾️ Download transcript

Summary

Today’s guest is Annie Young-Scrivner, CEO of Wella, one of the world’s top beauty companies.  Annie is a seasoned leader with a phenomenal track record of growth in her prior roles at Godiva, Starbucks, and PepsiCo. You don’t get that kind of consistency without being a strong leader. And one thing that makes Annie a strong leader is that she intentionally surrounds herself with diverse perspectives. Even more importantly, she really listens and learns from them.  It’s a must-have skill for leaders. You’ve got to seek out people who see things differently than you if you want to make better decisions, build stronger teams, and really push yourself and your organization to grow.  Listen to this conversation to see how it’s done.  You’ll also learn: Three practical tips to manage people who are older than you  Specific questions to ask in order to understand and grow a business Priceless advice for perfectionists who feel like they need to have all the answers Why every leader needs an external network – and how to develop it One idea to use next time you present over Zoom to ensure you connect with your team Take your learning further. Get proven leadership advice from these (free!) resources: The How Leaders Lead App: A vast library of 90-second leadership lessons to stay sharp on the go  Daily Insight Emails: One small (but powerful!) leadership principle to focus on each day Whichever you choose, you can be sure you’ll get the trusted leadership advice you need to advance your career, develop your team, and grow your business.

Transcript

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0:00.0

Welcome to How Leaders Lead where every week you get to listen in while I interview some of the very

0:08.7

best leaders in the world. I break down the key learning so that by the end of the episode,

0:13.7

you'll have something simple you can apply as you develop into a better leader. That's what

0:18.6

this podcast is all about. Today's guest is Annie Young Scribner,

0:23.3

CEO of Wella, which is one of the world's top beauty companies. I got to tell you, I love it

0:29.2

when I'm talking to someone and we get into a certain topic and their whole face just lights up.

0:34.8

Do you know what I mean? That's Annie when she talks about growth, and boy,

0:39.4

she has just a phenomenal track record of growth in her prior roles at Godiva, Starbucks, and

0:45.2

PepsiCo. Now look, you don't get that kind of consistency without being a strong leader. And one thing

0:50.4

that makes Annie a strong leader is that she intentionally surrounds herself with

0:54.4

diverse perspectives. And not just that, she really listens and learns from them. That is a must-have

1:01.2

skill for a leader. You've got to seek out people who see things differently than you if you

1:06.2

want to make better decisions, build stronger teams, and really push yourself and your organization to

1:12.9

grow. So let's dive in and see how it's done. Here's my conversation with my good friend and soon

1:19.1

to be yours, Annie Young Scribner. Annie, it's great to have you on the show.

1:29.3

Are you kidding?

1:30.2

It's a pleasure, David, to spend time with the one and only David Novak.

1:35.4

I'm so excited.

1:37.5

Well, you're the one and only Annie, so I'm excited as well.

1:40.9

I understand when you were 13, you would cut and perm people's hair.

1:46.6

Not only this, you had repeat customers. What do you think that teenage version of Annie would say

1:54.4

if I told her that one day she'd be the CEO of one of the world's largest beauty companies?

...

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