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The StoryBrand Podcast

#127: Dr. Henry Cloud—How to Earn Trust And Rebuild It When It's Been Broken

The StoryBrand Podcast

StoryBrand.com

Business, Marketing

4.72K Ratings

🗓️ 5 June 2023

⏱️ 31 minutes

🧾️ Download transcript

Summary

Trust is like oxygen for your personal and professional relationships. Whether you're interacting with your spouse, a colleague, or a customer, establishing and maintaining trust is the only way for the relationship to last. But what exactly are the building blocks of trust? And is there any way to rebuild trust if it's been broken?

 

In today's episode, Donald Miller talks with Dr. Henry Cloud, acclaimed leadership expert, psychologist, and best-selling author. Dr. Cloud shares insights from his latest book, "Trust: Knowing When to Give it, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken." Tune in now to learn 5 helpful criteria for trust and 4 specific things you can do to rebuild trust if it's been broken.

 

Order "Trust: Knowing When to Give it, When to Withhold It, How to Earn It, and How to Fix It When It Gets Broken" at TrustByDrHenryCloud.com or wherever you buy books.

 

Follow Dr. Henry Cloud on Instagram @DoctorHenryCloudOfficial

 

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IF YOU'RE SERIOUS ABOUT IMPLEMENTING A PLAN TO GROW YOUR BUSINESS AND REVENUE, FLIGHT SCHOOL IS FOR YOU! JOIN NOW: SmallBusinessFlightSchool.com.

 

ORDER DON'S NEW BOOK "HOW TO GROW YOUR SMALL BUSINESS"GrowYourSmallBusiness.com

 

SUBMIT FOR YOUR CHANCE TO GET COACHED ON THE PODCAST: BusinessMadeSimple.com/Podcast 

 

FIND AND FOLLOW US ON INSTAGRAM: Instagram.com/BusinessMadeSimple

Transcript

Click on a timestamp to play from that location

0:00.4

How do you rebuild trust when it is broken?

0:06.9

You don't think a lot about oxygen, right? But without it, you're not going to last long.

0:10.5

Today, we're going to talk about oxygen as it relates to relationships.

0:13.6

Business relationships, personal relationships, what is the oxygen that you don't think about,

0:19.1

but it is literally the thing that keeps relationships alive.

0:22.9

Some of you have already guessed that it's trust. If you have earned trust or are able to give trust,

0:28.6

everything goes better. We're going to talk about both your relationships and the relationships

0:33.0

that you have as a small business owner with your customers on today's podcast. Our guest is

0:37.2

Dr. Henry Cloud. He's written a lot of great books, boundaries. He is so good at providing a

0:43.0

roadmap on how to earn trust, rebuild trust. If things aren't going well for you relationally,

0:49.3

with your spouse, with your kids, with your customers, I guarantee today we're going to talk about

0:55.5

why and you're going to be able to know what to do about it. With that, I want to welcome you to

0:59.6

the Business Made Simple Podcast brought to you by the HubSpot Podcast Network. Every week we help

1:04.0

you optimize your small business for revenue and profit using our six-step plan. You can create

1:08.8

your own six-step plan for growth at smallbusinessflightplan.com. I am your host, Donald Miller.

1:19.2

Hey, it's podcast producer Bobby Richards and before we jump into today's conversation,

1:24.0

I want to let you know about an event that we are all super excited about here at Business Made

1:29.3

Simple. HubSpot's annual inbound conference that's happening in Boston and we know you're going

1:34.6

to love it too. So mark your calendars for September 5th through the 8th 2023 and at inbound,

1:40.8

you can catch talks from amazing spotlight talent like Reese Witherspoon. Yeah, Derek Geter

1:47.2

and Andrew Huberman. There'll be multiple stages featuring industry experts and

1:51.9

tracks from sales strategy all the way to AI and innovation. You're going to walk away with

...

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