Mac Power Users, Episode 12, Troubleschooting. Hello and welcome to another episode of the Mac Power Users

podcast. I'm Katie Floyd along with my co-host David Sparks. How are you

doing this evening David?

Fantastic, Katie. Thanks for asking.

Yeah, we are just cranking these shows out. It feels like we've been doing this for a while now,

but episode 12. Hmm. We're getting there.

We are getting there.

This is a topic that I think, I hope, will be of help to everybody because, you know, whether you're a Mac power user or whether you're

still working on getting there because trouble shooting is something that I still

think has a little voodoo to it and I think different people with different methods go about it different ways and maybe

there's really no right or wrong way to troubleshoot a problem that you're having on the Mac, but I guess

it doesn't hurt to hear what methods other people use.

Yeah, and you know there is something to learn from tried and true methods though.

I believe there is a bit of a methodology to it so hopefully this show will help people

get some ideas of where to go with that.

Right. So I guess let's let's dive right in because we have a lot of content to cover. So the first thing that I tell people

and it's not always as obvious as you think is you have to figure out what type of problem you're dealing with and the first step with

that is is it a hardware or software problem?

Yeah and there sometimes it's obvious.

Sometimes it's obvious sometimes you have a you know a screen that's

cracked or a battery that's swelling or one particular key on your keyboard

that doesn't work but sometimes it's not so obvious.

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