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Creating Confidence with Heather Monahan

#113: Welcome To Your FIRST Day At Harvard! Join My Class & Learn How To Get The BEST Deal Every Time with Chris Voss

Creating Confidence with Heather Monahan

Heather Monahan

Self-improvement, Education, Business, Entrepreneurship

4.8 • 1.1K Ratings

🗓️ 18 May 2021

⏱️ 61 minutes

🧾️ Download transcript

Summary

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on this ultra special lecture. Today we bring in world-renowned negotiation expert, Chris Voss, to speak to us about the true power of the “no oriented question”, what questions to ask, and the lies we can put to bed about sealing the deal. That’s right! One of my all time favorite guests, former FBI hostage negotiator, and absolute powerhouse of sales, is here to lay down some serious knowledge on how to negotiate like your LIFE depends on it! Do not miss out on this opportunity! Click play!   About The Guest: Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.   Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.    Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.   Finding Chris Voss: Website: www.blackswanltd.com Subscribe to the newsletter here Buy his book: Never Split the Difference Twitter: @VossNegotiation  Instagram: @thefbinegotiator   To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/    Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you!    My book Confidence Creator is available now! get it right HERE   If you are looking for more tips you can download my free E-book at my website and thank you! https://heathermonahan.com    *If you'd like to ask a question and be featured during the wrap up segment of Creating Confidence, contact Heather Monahan directly through her website and don’t forget to subscribe to the mailing list so you don’t skip a beat to all things Confidence Creating!     See acast.com/privacy for privacy and opt-out information. See acast.com/privacy for privacy and opt-out information.

Transcript

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0:00.0

Sales is trying to get the words I want or I need into somebody's head.

0:04.4

And the minute you've got it there, now you're in a negotiation.

0:07.1

Time is a commodity. Most people think they're only in a negotiation if money becomes involved.

0:12.0

By then, you've been in the negotiation for a while.

0:14.7

You didn't even know it.

0:15.7

We had SWAT teams way before we had hostage negotiators.

0:18.6

You know, we did this whole projection bias thing.

0:20.7

We don't want to die, therefore they don't want to die. So all we got to do is show up

0:24.2

surround the house and trying to kill them and they'll come out because we don't want to die, therefore

0:27.7

they don't want to die. And people were getting killed right and left. Why?

0:31.0

Because in the business world world people would die to preserve

0:33.8

their autonomy and in the hostage negotiation world we found that out to be

0:37.2

literally be true. Come on this journey with me each week when you join me we are

0:41.8

going to chase down our goals, overcome adversity and

0:46.1

set you up for a better tomorrow.

0:48.1

That's in your seat.

0:52.1

I'm ready for my close-up.

0:53.1

Hi and welcome back.

0:52.1

I'm so excited you're here today. Okay a lot of people have asked me about

0:56.6

teaching at Harvard and today I'm gonna take you into one of our. This is actually a class that we just had.

1:05.0

And I'm super excited because not only do you get to see or hear what it's like being in class at Harvard, which I think is super exciting, but you also get to hear

1:16.7

from one of my absolute favorite guests, dear friend, amazing human being and just complete all-star.

...

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