112: Dale Carnegie Was Right About What to Do When You’re Wrong, with Bonni Stachowiak
Coaching for Leaders
Dave Stachowiak
4.8 • 1.6K Ratings
🗓️ 28 October 2013
⏱️ 33 minutes
🧾️ Download transcript
Summary
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
We all want to be right, but of course we are sometimes wrong. The advice from Dale Carnegie almost a century ago is as good today as it’s ever been.
Dale Carnegie said almost 100 years ago in How To Win Friends and Influence People, “When you’re wrong, admit it quickly and emphatically.”
Four truths:
- My truth
- Your truth
- Our shared truth
- The actual truth
Three benefits you get from admitting you are wrong:
- You advance immediate progress on organizational goals
- You drive future innovation and creativity
- You inspire people to move forward
The best marriages are not without conflict. The best teams and leaders and not without error.
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Transcript
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| 0:00.0 | We all love to be right, but what do we do when we're wrong? Well it turns out Dale Carnegie gave us some good advice almost a hundred years ago today |
| 0:08.2 | Why Dale Carnegie was right about what to do when you're wrong. This is Coaching for Leaders, episode 112. |
| 0:16.0 | Produced by Innovate Learning, Maximizing Human Potential. Cretings to you from Orange County, California. This is coaching for leaders and I'm |
| 0:29.4 | your host Dave Stahovia. This is a weekly coaching show to help people be better leaders through |
| 0:36.2 | improved communications, human relations, and personal productivity. The people's side of business. |
| 0:43.0 | And today we're tackling something that is true for just about all of us. |
| 0:48.0 | Occasionally we're wrong and what are we supposed to do when we're wrong and since this is such an important |
| 0:54.6 | topic I brought in someone that I have never wronged ever and that is Bonnie |
| 1:01.2 | Stahoviac. I see. |
| 1:03.0 | And also we joked that since I am wrong so much, |
| 1:06.0 | it just seemed appropriate that I would be here. |
| 1:08.6 | Expert guest. |
| 1:09.6 | Oh yes, I am an expert. |
| 1:11.8 | Hey, welcome back Bonnie. |
| 1:13.3 | Bonnie, every time I talk to someone, a community member, |
| 1:16.8 | they always say say hi to Bonnie. |
| 1:18.5 | So hi. |
| 1:19.5 | Hello. |
| 1:20.3 | Glad to have you back. |
| 1:21.3 | And so this is an important topic because we are all wrong and what do we do when we're wrong and as I was thinking about this topic this week I got back to thinking about Dale Carnegie's advice back in his book how to win friends |
| 1:38.0 | and influence people and he said almost a hundred years ago when the book was |
| 1:41.3 | published when you're wrong admitted quickly |
... |
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