#106: Jenn Lim—How to Build a Positive Company Culture

Business Made Simple Podcast

StoryBrand.ai

Marketing, Story, Bmsu, Businessmadesimple, Brand, Business, Bms, Storybrand, Entrepreneurship, 474622, Storytelling

4.8 • 2K Ratings

🗓️ 23 July 2018

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

There’s more to business than just making money. We want to make the world better, both for our customers and our employees. To do that, we need to create a company culture that’s built around happiness.

Today on the Building a StoryBrand podcast, Donald Miller sits down with Jenn Lim, one of the pioneers of culture at Zappos. Listen and discover three key ways we as leaders can build a positive, thriving culture for our employees.

http://buildingastorybrand.com/106

Transcript

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0:00.0	Welcome to the Building a Story Brand podcast where we believe if you
0:09.4	confused you'll lose, Noise is the enemy and creating a clear message is the best way to grow your business.
0:15.3	I'm your host Donald Miller and today I want to talk about happiness and the reality is we are
0:21.1	terrible predictors of what makes this happy terrible and it is a science kinda and it's important because if we want happy customers and a happy team
0:31.9	We have got to figure this out.
0:33.8	JJ and I are going to talk later about this interview,
0:35.9	but I don't want to wait anymore.
0:37.6	This interview is with Jen Lem
0:39.0	and she wrote a book called Delivering Happiness.
0:41.8	And it's a deep thoughtful interview
0:43.5	in which we talk about what really makes us happy,
0:45.7	what makes our customers happy,
0:47.3	and what makes our staff happy.
0:49.6	We'll be back to talk about the interview a little bit later,
0:51.8	but here's my interview with Jen Lim. Jim Limb, welcome to the podcast.
1:03.0	Thank you, thanks for having me.
1:05.0	Yeah, you and I met six months ago or so?
1:07.0	Mm-hmm, yeah.
1:08.0	Backstage at a convention for dentists?
1:12.0	Wait, where were you speaking?
1:14.0	I can't remember.
1:15.0	I remember you.
	...

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