#104: How to AVOID This FATAL Communication Mistake with Heather!
Creating Confidence with Heather Monahan
Heather Monahan
4.8 • 1.1K Ratings
🗓️ 14 April 2021
⏱️ 25 minutes
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| 0:00.0 | Come on this journey with me each week when you join me. We are going to chase down our goals |
| 0:05.8 | Overcome adversity and set you up for a better tomorrow. |
| 0:09.1 | That's a no secret. |
| 0:11.1 | I'm ready for my close-up. |
| 0:12.1 | Hi and welcome back. |
| 0:14.0 | I hope you loved getting to meet David Nurse this week. |
| 0:18.0 | He was such an unbelievable guest, |
| 0:21.0 | super positive, great energy, so interesting and generally such a nice person. |
| 0:28.0 | Just fantastic, so I'm so glad that you've got to meet him and hopefully you check out his book pivot and go and |
| 0:34.7 | check him out on social media he's just a great guide to be around and I knew you'd |
| 0:39.1 | love him okay so a couple of stories that I need to share with you today. You know that I've been teaching at Harvard every Monday and this week something really interesting happened that I had to share with you. I'm also in charge of a social media team, which is a portion of the class, not the whole class. |
| 0:56.4 | So after we finish class each Monday, most Mondays we jump on a second follow-up meeting, which |
| 1:02.2 | is just a social media team and like anything |
| 1:05.3 | there's very specific goals we call them KPI's and key performance indicators |
| 1:11.3 | that we've mapped out at the beginning of |
| 1:13.9 | semester that the team needs to achieve in order to obtain an A right they're |
| 1:17.8 | getting a grade for this and so one of the goals that they had was I believe was a thousand members of this Harvard |
| 1:25.4 | LinkedIn group on social media and so they've been doing a great job with it |
| 1:30.0 | engagement was part of it and they've increased engagement and they are |
| 1:34.0 | achieving their k-PIs but the one they were falling short on was the amount of |
| 1:38.6 | members in the group. So cut to Monday, we're on this meeting or in this meeting after class and one of my students |
| 1:48.8 | says, hey, can everybody go ahead and when we disconnect from this meeting go onto social media and post about |
... |
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