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Handel On The Law

(05/07) HOTL Hour 2

Handel On The Law

KFI AM 640

News

4.3879 Ratings

🗓️ 7 May 2022

⏱️ 30 minutes

🧾️ Download transcript

Summary

Handel on the Law, Marginal Legal Advice.

Transcript

Click on a timestamp to play from that location

0:00.0

This is Handel on the Law, Marginal Legal Advice.

0:04.8

TurboTax is owned by Intuit.

0:07.6

That's just the start of all this.

0:09.2

I don't know if you've ever used TurboTax, but they have an ad where they will give you their tax forms, and it's, I quote, free, free.

0:20.4

That's their ad campaign. so a simple tax form is

0:23.6

free well it turns out that they upsell like crazy and the vast majority of the free

0:32.6

tax forms aren't they will start adding. And people end up not even knowing that, well, they know

0:42.9

they're getting charged, but not knowing that it should be free. They figure, okay, they're upselling

0:48.8

me. It's going to cost me a few more dollars. Well, it's illegal. You can't do that. So, Intuit just paid $141 million to over

0:58.0

four million customers across the United States for, well, this fraud. I can't use the

1:04.0

word fraud because they admitted no liability. And it was a civil settlement. So, alleged fraud, although it sure smells to high heaven for me, but I can't say it was fraud.

1:16.6

But the point is, hey, it's free, free, free except that it's not.

1:23.6

Oh, well, then why'd you pay $141 million?

1:27.9

Well, because as usual, the cost of litigation would have been far more, and we're just doing this as a business decision, which I understand.

1:37.6

That happens all the time when companies settle saying the cost of litigation, it's not worth concentrating on this. Let's just move on.

1:47.8

The point on this one, $141 million buys you a lot of litigation. I mean a lot of litigation.

1:56.1

And I have some serious doubts whether the argument is, oh, it's going to cost us more than that and a lawyer

2:02.5

costs. No, it's not. So, you know, clearly I'm going to argue, um, last year or until last year,

2:11.4

there were two free versions of turbotax and, no, didn't work out that way. Not much was free. Let's do it. We have phone calls

2:23.4

to answer. Starting with Joseph. Hello, Joseph. Hey. Yes, sir. What could I do for you? Yes, sir.

2:31.8

Okay. Okay. Oh, hold on. Speaker phone?

2:36.0

No, headset.

...

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