Welcome to the Counseling Tutor Podcast, the must listen to podcast for students of

counseling and psychotherapy. Here are your hosts, Rory Lee's Oaks and Ken Kelly.

Hello and welcome to episode 20 of the counseling tutor podcast with me, Rory Lee's Oaks.

And with me is the man of many t-shirts, Mr Ken Kelly.

I have to say, Ken, that's a very, you have a different t-shirt on every single week we do this

episode.

You love your t-shirts.

It's great to be here.

And I specifically chose this t-shirt this morning because I think this is this is a really

good t-shirt for radio I was you've heard people that have been told they have a face for radio

I have t-shirts for radio so I'm wearing this and I'd love to hear all of your comments

listening to this of what you think of my t-shirt on the Facebook page.

And we've got to stop messing around because we've got a serious show, haven't we, Rory?

We have.

Absolutely action-packed today.

We're going to be kicking off by speaking about quite a controversial subject in counselling and psychotherapy.

And that is the receiving of gifts from clients.

We're going to be moving on to theory with Rory and a really popular topic

and one that is covered again and again. And if you're studying counseling psychotherapy,

you're covering this topic. That's for sure. And it is Maslow and the hierarchy of needs.

Then we're going to be looking at person-centered business. And today in person-centered business,

it's what do you do when a client gets in contact with you? If they leave a telephone message or if

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