01 Sep 2024 | Briefly
EV News Daily - Technology and Business of EVs
Martyn Lee
4.8 • 749 Ratings
🗓️ 31 August 2024
⏱️ 4 minutes
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| 0:00.0 | It's ED News briefly for Sunday 1st of September. Everything EV in less than five minutes. |
| 0:03.8 | If you haven't got the 23 minutes needed for today's full podcast, Patreon supporters get the shows ad free, be like them by clicking on a link in the show notes. Here we go. Neo is topping the JD Power EV vehicle customer experience value index study for the sixth year in a row in China. |
| 0:21.6 | But it's not like they're walking it. |
| 0:23.6 | They're only a few points. |
| 0:24.6 | It's a score of a thousand. |
| 0:26.6 | They're on 798. |
| 0:27.6 | And there are only a few above Lee Auto, Ex-Pung, Zika, GAC and BYD. |
| 0:32.6 | All scoring in the late 700s, looking at customer satisfaction, collection, delivery, showroom, |
| 0:40.1 | the service and the process, things like that. |
| 0:44.0 | But Neo still leads the way their customers love their vehicles in China. |
| 0:48.3 | And meanwhile, here in Germany, I say here, I mean here in Europe, but in Germany, |
| 0:52.7 | BYD, I think it's fair to say, their success |
| 0:55.9 | and failure rate so far with selling in Germany, in Germany in Europe, has probably not been |
| 1:01.3 | the numbers they wanted. It hasn't been a disaster, but I think they've got much bigger plans, |
| 1:05.4 | and so they have announced plans to acquire the distributor that they've been using until now. It's like the middle now |
| 1:11.9 | that sits between them and the dealers that sell the BYDs in Germany. They're called |
| 1:15.2 | Heiden and they're going to require them to get direct control, which will give BYD the chance |
| 1:20.9 | to, they say, enhance their market share and have a direct relationship with the dealers |
| 1:25.5 | that sell them. Now, what do we know about the Model Y? |
| 1:28.1 | Juniper from Tesla. |
| 1:29.8 | Well, we think it's coming very soon. |
| 1:31.8 | Elon Musk recently said it's not going to come in 2024, but, well, he would say that, |
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