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Motley Fool Money

:( Your PC Ran Into a Problem

Motley Fool Money

The Motley Fool

Business, Investing

4.43K Ratings

🗓️ 22 July 2024

⏱️ 32 minutes

🧾️ Download transcript

Summary

CrowdStrike’s update caused problems and blue screens of death for mission-critical operations across the economy. What does it mean for the cybersecurity company and the access tech providers will have going forward? (00:21) Tim Beyers and Dylan Lewis discuss: - The details of the global IT outage over the weekend and CrowdStrike’s response. - CrowdStrike’s unique root access and whether vendors will continue to be allowed such deep access to customer Windows systems. - Whether CrowdStrike is worth buying on the sell-off, or if management has something to prove first. (17:16) President and COO of Kinsale Capital Brian Haney talks Bill Mann through how retail investors can judge financial companies and why insurers have such a tough time in states like Florida. Companies discussed: CRWD, MSFT, KNSL Our conversation with Brian Haney was from FoolFest 2024 – members can catch the full interview and everything from our FoolFest digital pass at foolfest.fool.com. Host: Dylan Lewis Guests: Tim Beyers, Bill Mann, Brian Haney Producer: Ricky Mulvey Engineer: Tim Sparks Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

You get a blue screen of death and you get a blue screen of death. And you get a blue screen of death.

0:08.0

Motley Full analyst Tim Byers.

0:25.8

Tim, thanks for joining me.

0:27.3

Thanks, Dylan. That's rough man. Nobody wants a blue screen of death.

0:31.8

Nobody wants it. Nobody does.

0:33.0

And yet, a lot of people got it.

0:35.0

Blue screens of death everywhere over the last couple days.

0:38.0

And that is going to be the theme of today's show,

0:40.0

catastrophes of every kind.

0:42.0

We are checking in on the largest IT

0:44.3

outage. We're also going to be getting a little bit of commentary on the insurance

0:48.2

industry and how they handle catastrophes on today's show. Let's start with

0:51.8

the unavoidable one here, Tim. The largest

0:53.7

worldwide IT outage hit Friday, went well into the weekend, some airlines and I

0:59.4

think some other businesses still dealing with issues on Monday. We know that the issue was

1:04.8

Crowd Strike. We knew that on Friday, still piecing information together, but we

1:09.6

have a little bit of a better grip on things now. I think to kick us off, can you walk through what happened?

1:14.6

Yeah, so this was, I mean, it's, unfortunately, this was a software update that was a bad update.

1:24.2

To put it, I mean, if we're gonna be blunt about it,

1:28.2

that's what happened.

1:29.0

And Crowd Strike is in a boatload of devices around the world, but it only affected Windows devices.

1:36.3

So this is from the Crowd Strike Technical Blog.

...

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