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Wealthy Way

Your Customer Force Should Become Your Sales Force

Wealthy Way

Ryan Pineda

Business, Entrepreneurship

4.82.1K Ratings

🗓️ 25 August 2024

⏱️ 13 minutes

🧾️ Download transcript

Summary

Your best sales team? Your satisfied customers. When you prioritize their experience, they become your most powerful advocates.---Secure your spot at the #1 conference for real estate, entrepreneurship, and social media here - https://www.wealthcon.org/Feeling lost as an entrepreneur or real estate investor? Get access to our community, coaching, courses, and events at Wealthy University https://wealthyuniversity.com/If you want to level up, text me at 725-444-5244! ---About Ryan Pineda: Ryan...

Transcript

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0:00.0

Yeah, your customer force should become your sales force.

0:03.2

And here's the thing.

0:04.3

If they are not, your product sucks.

0:07.1

You're not doing as good of a job as you think.

0:08.9

Yeah.

0:09.7

You might be a great salesperson or a great marketer,

0:12.0

but yeah, you know at at worst you're a

0:16.0

good marketer or a good salesperson most likely you're delivering what they expect but you are not over delivering you are not

0:27.4

blowing their mind you are not exceeding their expectations you know what happens if you blow someone's mind you know what happens if you blow someone's mind?

0:34.0

You know what happens if you exceed their expectations?

0:36.0

You know what happens when you over deliver for someone?

0:39.0

The law of reciprocity kicks in and they want to help you plus they feel obligated to

0:46.4

tell their friends and family about you yeah because we feel obligated to share

0:51.2

amazing experiences whether I go to a restaurant that blows my mind,

0:54.4

I watch a movie that blows my mind, I listen to a song that makes me cry, if I have an amazing

1:00.6

epic experience, The human psyche is wired to share and tell people about it.

1:09.8

So if that's not happening, it's because your product is mediocre at best.

1:16.0

Ooh.

1:18.0

It's not good.

1:19.0

No, it's not good, right?

1:20.1

So we've had, we've helped 14 people become New York Times best-selling authors.

1:24.0

Ten of our clients have grown their average income,

...

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