Yelp Therapy

Proof

America's Test Kitchen

Society & Culture, Food, Arts

4.4 • 1.8K Ratings

🗓️ 23 April 2020

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Bryce has put his blood, sweat, and tears into building his business, a Williamsburg restaurant called Black Flamingo. This plant-based Latin-inspired restaurant is home to a basement disco, and widely celebrated tacos and cocktails. So when Tanya leaves a scathing Yelp review about her bad experience at the restaurant, Bryce is discouraged. A Yelp rating is proven to affect restaurant profit, which can make even one bad review devastating to a business owner like Bryce. When the Yelp platform does little to help facilitate resolution, is Bryce and Tanya’s only hope of reconciliation to take their dialog “offline” and come face to face? See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Thanks to this season's presenting sponsor, Kohler. They design innovative
0:04.4	sinks and faucets for people who do their best work in the kitchen.
0:07.6	Hey proof listeners, it's Bridgett and I want to tell you about something I
0:12.2	think you're going to love.
0:13.8	It's naked wines.com.
0:15.9	They bring delicious affordable wines straight from independent winemakers directly to your home.
0:21.2	Unlike the big wine retailers, naked wines
0:23.2	dot com is a customer funded wine business. With the help of the
0:27.3	more than 100,000 member angel community, naked wines.com supports
0:31.8	independent winemakers to make their passion projects.
0:34.6	And you can become an angel too with a monthly membership so you can support
0:38.6	independent winemakers and get access to delicious exclusive wines in return.
0:44.0	Go to NakedWines.com slash Proof for $50 off your first order. Heyproof fans, Bridget here. We reported today's show a while back, long
1:00.4	before the COVID-19 crisis started and as you know businesses all over are struggling during these times
1:07.3	restaurants have been especially hard hit. This episode focuses on the relationship between a restaurant and its patrons, and we urge people to have
1:16.2	patience and empathy with businesses as they struggle to stay afloat in these trying times.
1:21.9	We should all look for ways that we can offer support.
1:25.0	So stay tuned to the end of the episode for more information. From America's test kitchen, I'm Bridget Lancaster, and this is proof.
1:54.0	Immediately after I started working in the food and beverage industry, I developed a sense of empathy for just about everyone else in the industry too. This is Jesse Rudoy, a Brooklyn-based radio producer and also a soda
1:58.8	producer, producer I guess. Sorry, Jesse, what's the preferred title that you'd like to have well the
2:04.7	preferred title is actually Soda Baron I do like to think of myself as a Soda Baron
2:09.0	but yes soda producer is probably more accurate since 2016 I've run a small local Yerba Mates Soda
	...

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