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Marketplace Tech

X’s misinformation woes get worse during the Israel-Hamas conflict

Marketplace Tech

Marketplace

News, Technology

4.51.3K Ratings

🗓️ 10 October 2023

⏱️ 11 minutes

🧾️ Download transcript

Summary

Last weekend, when Hamas launched a surprise attack on Israel, people around the world flocked to Twitter — now X — for up-to-the-minute information. What they found was a site crawling with misinformation: images captured months or years earlier in unrelated attacks, inaccurate claims about other countries entering the conflict, even a fake White House press release announcing billions of dollars in new U.S. aid to Israel made the rounds. And X’s owner, Elon Musk, promoting accounts known for spreading lies and hate didn’t help. The signal-to-noise ratio on X is worse than ever, said David Clinch, a founding partner of the social media intelligence agency Storyful and co-founder of Media Growth Partners. Marketplace’s Lily Jamali spoke with Clinch about what X users should remember when scrolling through the platform for news on the Israel-Hamas situation.

Transcript

Click on a timestamp to play from that location

0:00.0

The platform formerly known as Twitter, now in the Elon Musk era, gets a big test in

0:06.4

a real-time global crisis.

0:08.8

From American Public Media, this is Marketplace Tech.

0:11.4

I'm Lili Jamali.

0:12.8

This weekend, when Hamas launched a surprise attack on Israel, people around the world flocked

0:27.4

to Twitter.

0:28.4

It was an X for up-to-the-minute information.

0:31.6

What they found was a site crawling with misinformation.

0:35.8

Images captured months or years earlier in unrelated attacks, inaccurate claims about

0:41.2

other countries entering the conflict.

0:43.6

A fake White House press release announcing billions in new USA to Israel made the rounds,

0:49.4

and X's new owner, Elon Musk, promoting accounts known for spreading lies and hate

0:54.7

didn't help.

0:56.2

The signal-to-noise ratio on X is worse than ever, says David Clinch, a founding partner

1:01.1

of the social media intelligence agency story full.

1:04.3

He's now with media growth partners, and had this advice.

1:08.0

Don't trust anyone online, including yourself.

1:12.0

And what I mean by that is, you know, somebody in a breaking new situation, your urge is

1:16.5

to see an image or a video that's described as showing something and that it's just happened.

1:21.0

Your urge is to share that immediately.

1:23.2

Trust your own urge to do that.

1:25.2

Stop a minute.

...

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