4.6 • 683 Ratings
🗓️ 9 March 2016
⏱️ 21 minutes
🧾️ Download transcript
Olivier Pailhes, the CEO of Aircall.io, an app that lets you buy one or several phone numbers across the world, add teammates to your dashboard, and place & receive calls on existing devices. Listen as Nathan and Olivier discuss the importance of clearly outlining equity splits, and the importance of starting a business at young rather than old age.
Time Stamped Show Notes:
01:01 – Nathan’s introduction
01:23 – Welcoming Olivier to the show
01:29 – Based in Paris
01:42 – Worked for years in Strategy Consulting
03:03 – What Aircall does
04:57 – The conversation surrounding splitting equity
06:19 – How much of the business Olivier still owns
06:35 – Aircall charges per month and per seat
07:08 – 2015 revenue
08:08 – Finding new customers
09:10 – The average customer pays $100 per month
09:27 – Talking gross retention
10:40 – Negative churn
11:12 – Customer acquisition cost
13:01 – Sales Call Center is only 6 people
15:00 – Aircall’s main goal is to secure a few HUGE customers
15:40 – Want to grow revenue number by 5x per year
16:05 – www.Aircall.io
Famous 5
Favorite Book? – Predictable Revenue
What CEO do you follow?— Jorn Lyseggen
What is your favorite online tool?— Slack
Do you get 8 hours of sleep?— No
If you could let your 20 year old self know one thing, what would it be?—Just start building your company—don’t waste time, don’t take the “classical path”
3 Key Points:
Start building your dream TODAY.
Have clear conversations when it comes to splitting equity.
Don’t worry about 8 hours of sleep—you can adapt.
Resources Mentioned:
Edgar – Nathan uses Edgar instead of other scheduling tools for Twitter because Edgar cycles through content over and over (buffer/others you have to re-input content over and over – time consuming). In the last several months, Edgar has driven Nathan over 3728 clicks that he didn’t have to work or pay for.
Host Gator - Powerful web hosting made easy and affordable.
Predictable Revenue – Olivier’s favorite book
Jorn Lyseggen – The CEO Olivier adores
Slack – The online tool Olivier can’t live without
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0:00.0 | This is the top, where I interview entrepreneurs who are number one or number two in their industry in terms of revenue or customer base. |
0:09.0 | You'll learn how much revenue they're making, what their marketing funnel looks like, and how many customers they have. |
0:16.0 | I'm now at $20,000 per talk. |
0:18.0 | Five and six million. |
0:19.0 | He is hell-bent on global domination. We just broke our 100,000 units sold mark Five and six million. He is hell bent on global domination. |
0:21.2 | We just broke our 100,000 unit sole mark. |
0:23.9 | And I'm your host, Nathan Latka. |
0:27.7 | Okay, Top Tribe. |
0:28.8 | This week's winner of the hundred bucks is Dustin Goodwin. |
0:32.1 | He's in the HR industry, specifically in the software of service space, looking to increase |
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0:56.8 | Coming up tomorrow morning, TopTrib, and every morning at 9 a.m., you'll hear from Matt Berman, |
1:02.7 | and he breaks down the art of his first 120 customers. |
1:07.7 | Top Tribe, good morning to you. |
1:10.2 | Our guest today, his name is Olivier Pais, and he's the co-founder and CEO at aircall.io. He was previously the general manager of an SMB, and before that, he was in strategy consulting. Allie, are you ready to take us to the top? Yeah. Okay, so let's do this. First thing, first of, where are you joining from? |
1:28.4 | Are you in the UK? |
1:30.8 | No, right now I'm in Paris. |
... |
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