Working: What Healthcare Workers Can Teach Us About Creativity

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4.2 • 2K Ratings

🗓️ 11 April 2021

⏱️ 51 minutes

🔗️ Recording | iTunes | RSS

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Summary

This week host Isaac Butler talks to Anthony Fortenberry, chief nursing officer at Callen-Lorde Community Health Center, which has been serving the LGBTQ community in New York City for decades. In the interview, Anthony talks about all the creative challenges he and his staff have faced over the past year, from converting a hotel into a quarantine facility to making sure vulnerable people have access to vaccines. He also talks about the importance of flexibility and explains why managers need to model the behavior they advocate. After the interview, Isaac and co-host June Thomas reflect on some of Anthony’s creative wisdom. In the exclusive Slate Plus segment, Anthony talks about his cultural interests and some of the high points of his job. Send your questions about creativity and any other feedback to working@slate.com or give us a call at (304) 933-9675. Podcast production by Cameron Drews. If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get benefits like zero ads on any Slate podcast, bonus episodes of shows like Slow Burn and Dear Prudence—and you’ll be supporting the work we do here on Working. Sign up now to help support our work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Whether it's an under-the-radar genre or a proper out-there podcast, sometimes it's better
0:06.2	when you get weird, especially when it comes to switching up your soft drink, introducing
0:10.7	new Dr. Pepper Zero.
0:12.8	With the same blend of 23 unique flavors, it tastes just as weird as regular Dr. Pepper,
0:19.2	but with zero sugar and zero calories, it's a taste you can't quite put your finger on
0:24.1	weird.
0:25.1	But in a surprisingly good way, try more weird with Dr. Pepper Zero.
0:30.4	Slack presents Hands-Free Conversations.
0:33.4	Hello, car commuter, dog walker, stroller pusher.
0:37.1	Your hands are busy.
0:38.1	It's why we created huddles in Slack, because sometimes talking is easier than typing.
0:42.9	Huddle without the hassle.
0:44.5	In Slack.
0:51.1	Would you talk about having to just get creative and come up with strategies?
0:56.3	No one trained us on how to convert a hotel into an isolation clinic, right?
1:02.8	Like the kinds of things that have come up in the past year, I've had to lean on any creative
1:09.0	juices that I had, and I think everyone certainly in the healthcare field has.
1:15.9	Welcome back to Working.
1:16.9	I'm your host, June Thomas.
1:19.0	And I'm your other host, Isaac Butler.
1:21.2	Isaac.
1:22.2	First tell me whose voice we heard at the top of the show.
	...

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