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The Journal.

Workers Are Burnt Out. Can Companies Fix It?

The Journal.

The Wall Street Journal

Business News, Daily News, News

4.25.8K Ratings

🗓️ 11 January 2022

⏱️ 21 minutes

🧾️ Download transcript

Summary

Workplace burnout is on the rise, with resignations at an all-time high. WSJ's Ray A. Smith reports that employers are scrambling to find ways to combat it. And we hear from a woman who says professional burnout sent her to the hospital. Plus, the president of Bumble, the dating app, explains why his company gave employees a week off last year. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

At the beginning of the pandemic, Sarah McElroy was working hard, pursuing an MBA and holding

0:10.8

down a full-time marketing job when most of her co-workers got laid off.

0:16.4

And it was only my boss and me who were not furloughed.

0:21.6

So I'm there and I'm really grateful to still have an income, have a little bit of survivors

0:27.5

guilt, I suppose, in that regard. And it was just like, well, we've got to keep the wheels

0:31.8

turning. So it was just kind of insanity where my legs are moving and I can feel myself

0:38.5

resisting, but I just can't stop.

0:41.0

The extra work didn't stop. Sarah switched jobs, but the new role was even more demanding.

0:48.2

The burnout was really hitting toward the end of 2020 as I was trying to push through

0:53.2

and finish up my grad school program. I was working up to 20 hours a day trying to juggle

0:59.5

both of them at the same time. I felt, you know, I had to prove that I could do both school

1:04.5

and job and excel at the job at the same time.

1:08.3

That's a lot, 20 hours a day. It was crazy, not every single day, 20 hours a day, but there

1:13.8

were times where I was just pushing it to the brink and, you know, I had this internal

1:19.6

whisper that I could tell, you know, it was too much. I would have these moments of just

1:25.6

like, I can't do it anymore. And I knew that that was not really a normal response, but

1:31.4

I just felt like I was on the hamster wheel and I had to keep going.

1:35.9

Sarah kept pushing, but eventually it all got too much. She realized that what she was

1:42.0

experiencing was burnout.

1:45.7

And you're sort of like running on adrenaline all the time. Exactly. A hundred percent.

1:51.2

And you know, I thought it just meant I needed to, I needed to cut back on hours, chase that

1:57.2

elusive 40 hour work week. And I'd be fine. But what it's really made me do is raise

...

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