Word Weavers: Arlie Hochschild

Womanica

Wonder Media Network and iHeartPodcasts

Society & Culture, Education, History

4.3 • 920 Ratings

🗓️ 16 May 2025

⏱️ 8 minutes

🔗️ Recording | iTunes | RSS

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Summary

Arlie Hochschild (1940 - present) is an American sociologist known for her coining of the term “Emotional Labor.” In her 1983 book The Managed Heart: Commercialization of Human Feeling, she first coined the term "emotional labor" to describe the process in which workers manage their emotions to fulfill the emotional requirements of their jobs. She also coined terms like “deep story” and the “pride paradox” in her books about what motivates right wing voters. She continues to write and research to this day.

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1:24.2	Hello, from Wonder Media Network, I'm Jenny Kaplan, and this is Wamanica.
1:29.3	This month we're talking about word weavers, people who coined terms, popularized words, and even created entirely new languages.
1:36.6	These activists, writers, artists, and scholars used language to shape ideas and give voice to experiences that once had no name.
1:45.0	Today's Wamanican was never one to take a smile for granted.
1:48.0	Through her research, she's explored how emotions are not just personal experiences,
1:53.0	but are influenced by social structures, workplace expectations, and cultural norms.
1:58.0	In doing so, she revealed the complex and varied social machinations behind what
2:02.4	might seem like a simple smile. Let's talk about Arlie Hochschild. Arley was born in 1940 in
2:11.5	Boston, Massachusetts, into a family where global travel was the norm. Her father was a U.S.
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