Welcome to Wired's Uncanny Valley. I'm Zoe Schiffer, Wired's director of business and industry.

Today on the show, we're bringing you five stories that you need to know about this week.

And later, we'll dive into our main story about how several people have filed complaints to the FTC,

claiming Open AIs chat GBT led them or people they love into supposed AI psychosis.

I'm joined today by Wired's senior business editor, Louise Metzakis.

Louise, welcome to Uncanny Valley.

Hi, Sue, it's great to be here.

So, Louise, our first story this week is actually one that we worked on together, part of our ongoing collaboration with model behavior.

And it's all about how this holiday season, more shoppers are expected to use chatbots to figure out what to buy.

I'm curious, before we dive into this, how you decide your own holiday shopping,

Louise, especially if you have absolutely no clue what to get someone. I am definitely annoying

in the sense that I really pride myself on my gift giving. But, you know, we all have people in our

life who are, despite all of that, difficult to shop for.

So, yeah, I definitely, you know, will look around the internet for, like, you know,

10 best things to buy your father-in-law this holiday or whatever.

Yes.

Okay.

So this year, people are going to be following a little bit different of a trend. According to a recent shopping report from Adobe, retailers could see up to a

520% increase in traffic from chatbots and AI search engines compared to 2024.

AI giants like OpenAI are already trying to capitalize on this trend. Last week, OpenAI announced

a major partnership with Walmart that will allow people

to buy goods directly within the chat window. We know this is a big focus for them. So as people

...