Will computers put managers out of work?
The Inquiry
BBC
4.6 • 1.7K Ratings
🗓️ 10 November 2022
⏱️ 24 minutes
🧾️ Download transcript
Summary
When we shop online, we don’t often think about what goes on behind the scenes. Clicking “pay now”, sets in motion a slick, computer-controlled chain of events, that ends with a parcel arriving at your home.
These online shopping logistics are run by Artificial Intelligence, and there are plans for these systems to move from the warehouse to the wider workplace.
“Digital Management” systems in development are able to autonomously hire people and oversee their work on a project from beginning to end. They also have the ability to manage much larger groups of workers than their human counterparts.
But can a software boss really understand its human employees? Are managers obsolete? And are some of these systems already here?
This week on the Inquiry, we ask: will computers put managers out of work?
Presented by David Baker Produced by Jim Frank Editor: Richard Vadon Technical producer: Neil Churchill Broadcast Coordinator: Jacqui Johnson
(Image: Artificial intelligence is showing the path: exdez/Getty)
Transcript
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| 0:00.0 | My Indian Life is back for season three. |
| 0:02.7 | There are more stories ahead which need attention. |
| 0:05.8 | Bringing you more compelling stories from India's young people |
| 0:08.9 | as they navigate life in the 21st century. |
| 0:11.6 | We young people are being impacted by climate crisis. |
| 0:15.2 | We cannot let the elders to decide our fate. |
| 0:18.2 | That's Kalki presents My Indian Life from the BBC World Service. |
| 0:21.9 | Find out more at the end of this podcast. |
| 0:24.1 | Welcome to the inquiry. |
| 0:30.8 | I'm David Baker. |
| 0:32.6 | Each week four expert witnesses. |
| 0:35.3 | One question and an answer. |
| 0:41.7 | Ah yeah, here we are. |
| 0:44.3 | That's that's just what I'm looking for. |
| 0:46.2 | Nice, nice. |
| 0:48.4 | And delivery first thing tomorrow morning. |
| 0:52.3 | Cool. |
| 0:54.5 | Put in the detail, click, pay and done. |
| 1:00.8 | Looking forward to getting it through the door. |
| 1:04.5 | For many people, in fact there are more than two billion of us. |
| 1:08.3 | Online shopping has become so normal. |
| 1:10.7 | We don't often think about what happens behind the scenes. |
... |
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