Welcome to Industry Focus. The podcast that dives into a different sector of the stock market each day.

I'm your host Emily Flippin. I'm Jason Moser. I'm Nick Seyphill. I'm Dylan Lewis. And today

we're talking financials. Today we're talking consumer goods.

Wild-C-C-Cher! Wednesday. And we're talking energy. and today we're talking tech.

Let's dive in.

It's Wednesday August 5th. I'm your host Jason Moser.

Today on our wildcard Wednesday episode, we're chatting with the founder and CEO of

Live Person Mr Rob Loccasio. Live Person makes life easier for people and brands

everywhere through its trusted conversational AI.

Over 18,000 customers use its conversational solutions to create a conversational relationship

with their millions of consumers.

In fact, Live Person was named a fast company's world's most innovative companies list in 2020.

Rob has been the CEO of the company since its founding in 1995 and joins us this week to talk more about live persons business during the pandemic,

how its conversational cloud platform is changing the consumer experience and much more.

I hope you enjoy our conversation.

Rob, thanks so much for taking the time to join us today. It's been a little while since we last spoke.

I think it was about a year and a half ago we spoke on this show and at the time it was neat to see live person,

you know, your business was starting

to really gain some traction in the face

of this digital economy that's been forming.

And I think now, we're really seeing the benefits of what businesses like yours can do to help us as consumers do business a little bit differently to help your customers who are all of those businesses

out there that we interact with every day helping them do business differently.

...