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Something You Should Know

Why Nothing Has an Instruction Manual Anymore & How People Really Change Their Mind

Something You Should Know

Mike Carruthers | OmniCastMedia

Social Sciences, Science, Health & Fitness, Education, Self-improvement

4.54.3K Ratings

🗓️ 2 December 2019

⏱️ 48 minutes

🧾️ Download transcript

Summary

People seem to get sadder in winter. Is it the weather? Is it just because it’s colder? Or is it the sunlight? This episode begins with the explanation of why more people get into bad moods this time of year. https://www.medicaldaily.com/seasonal-affective-disorder-happiness-actually-linked-sunshine-study-finds-403569 Computers and other electronic devices used to come with huge instruction manuals. Not anymore. We live in an age of “user-friendly” machines that don't need instructions. What’s so interesting is that the whole concept of the “user experience” is really traceable back to a specific point in time and it wasn’t all that long ago. Cliff Kuang is a user experience designer and author of the book User Friendly: How the hidden rules of design are changing the way we live, work, and play (https://amzn.to/37T1Vi0). Listen as he explains the evolution that has gone from teaching people how to use complicated machines to making complicated machines easy for people to use. Everyone loves a log fire on a cold winter’s night. But does it really keep you warm? And what about the pollution it causes? Listen and discover some interesting facts about log fires. http://articles.chicagotribune.com/2000-10-06/business/0010060120_1_furnaceor-boiler-chimney-heat We spend a lot of time either trying to change people’s minds or listening to other people trying to change ours. Often it isn’t very successful despite the rational and reasonable arguments we all use. So you have to wonder if there is a better way. And you also have to wonder if it is worth trying to change someone's mind in the first place. Eleanor Gordon Smith has researched this and written a book about it called Stop Being Reasonable: How We Really Change Our Minds (https://amzn.to/2R9OxQQ). She joins me explain the fascinating results of her research on why changing your mind and my mind is so amazingly difficult.  This Week’ Sponsors -Simplisafe. For huge holiday savings and a free HD security camera to www.Simplisafe.com/something -Article Furniture. For $50 off your first purchase of $100 or more go to https://www.article.com/sysk -Capterra. To find the best software for your business for free go to www.Capterra.com/something Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Today on something you should know, who doesn't love a log fire on a cold winter night,

0:07.5

but does it really heat you up?

0:09.1

Then, the fascinating evolution of the user experience and why so many things today are

0:14.6

built to be user friendly.

0:16.8

What used to come with instruction manuals doesn't come with them anymore because now

0:20.2

we're building up this pattern language of previous reference and this should work like

0:25.5

this thing.

0:26.5

We're building on that vocabulary without us ever realizing it so that the instruction

0:30.9

manual essentially has gone away.

0:32.7

Also, what really causes people to get sad in winter?

0:36.6

And why is it so hard to change someone else's mind and is it even worth it?

0:41.4

I have close friends who have like weird conspiratorial beliefs about like the truth of the

0:45.5

moon landing and it's the kind of thing where you can either descend into the quick

0:48.8

sand of trying to get them to see a reason.

0:50.8

All you can think of this is something which is a strange blip in an otherwise cut here

0:54.3

person and it will waste both of that time to try to un-pick it.

0:57.4

All this today on something you should know.

1:03.1

Something you should know.

1:04.6

Fascinating intel.

1:05.6

The world's top experts and practical advice you can use in your life today.

1:12.2

Something you should know with Mike Karothers.

1:14.7

Hi.

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