Who are the best listeners in the world?

I think we all know who they are, and they are probably not famous people, but people who are

really right around you.

I think people can really remember well those who have listened to them.

They are our mothers and our siblings and our friends.

Those are the really great listeners of the world, I think.

And I don't think that one culture or one gender is necessarily a better listener than the next.

We have all these hearing and listening tools within us, but sometimes we're not aware of them and we don't make use of them.

Good morning, everybody. It's Guy Kawasaki. This is the Remarkable People podcast, and I keep telling you,

we scour the world for remarkable people, and we found Dr. Haru Yamada in London. She's a social linguistics researcher,

author, kind of a global citizen, multilingual. We'll get into it, but what a background she has.

She has a PhD from Georgetown and she spent decades studying how people do something which seemingly seems very simple.

Seemingly seems.

It's like redundant here, but something very simple, which is listen.

And I read her book.

It's called Kiku and oh my God.

I had no idea that listening is so complex and we'll get into that. So this concept of

deeply engaged, empathetic form of listening is really a skill that's probably missing a lot

these days, especially in the United States. So without any further ado, here is Dr. Haru Yamada.

Welcome to the Remarkable People Show. Thank you for having me here is Dr. Haro Yamada. Welcome to The Remarkable People Show.

Thank you for having me here, Guy. I have to start off because your book starts off this way

that you lost your hearing, like you were on a scooter or something, you had suffered a head injury, right?

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