Okay, so welcome to a new episode of the Behind the Host podcast, the Boothley podcast,

where you can learn the tactics, the trainings, and the tips to get more direct bookings.

Today we've got a special host come and join us, Natalie Durban from the right property group.

She's the manager and founder. They manage over 150 listings, UK-wide, and they have

an average score of over 4.8, so they're very good at what they do. You really need to know

about the right property group, because they are leaders in the corporate booking sector.

And today, on this episode, hopefully you'll learn some tips out you can be as successful as the

right property group and how you can scale your business as well. So, Natalie, thank you so much

for joining us today, and welcome along. You're having me? No, it's all this absolute pleasure.

Thank you for joining. So, let's get started then by you explaining, first of all,

introduce yourself. I know you've given me an introduction there, but tell me how the right

property group got started. So, it was kind of a funny one, really. Well, I've been in

property for about 17 years, but I did buy tablets, flips, touched a bit of commercial,

which I still own some. But it was a case of my husband. He sort of said to me, you know,

let's start going into service accommodation. And I said, oh, I don't know about that. It wasn't

something that we'd ever sort of discussed before. We're ever interested in doing. I hadn't heard

great things about it. So, when he sort of bought it up to me, it was like, I didn't really want to

do it. He said that, you don't have to do it. You don't have to manage it. We'll just get another

management company to do it. And I was like, okay, so we got these full properties. They were

coming on two weeks apart. So, we got the first one. We went in. We set the first one out.

That went on with the management company. And then two weeks later, we had no bookings on this

first unit. The next one, we went in and set that one out two weeks later. We had no bookings

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