Why Is Negative Feedback So Hard? - Part 2

Manager Tools

Mike Auzenne

Careers, Feedback, Leadership, Business, How-to, Development, Strategy, Management, Skills, Coaching, Advice

4.6 • 1.3K Ratings

🗓️ 24 February 2025

⏱️ 36 minutes

🔗️ Recording | iTunes | RSS

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Summary

Lots of managers - hundreds of thousand, and perhaps millions by now - start doing Manager Tools One On Ones, and they love them. They love them because they work, and they’re not as hard as the manager thought they would be. And very few managers who do Manager Tools One On Ones never stop.

Transcript

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0:00.0	Welcome to Manager Tools.
0:02.3	This is Sarah.
0:03.9	And this is Mark.
0:05.1	Today's cast, Why Negative Feedback is so hard.
0:09.4	Part 2 of 2.
0:11.8	The questions this cast answers are, why is negative feedback so darn hard to deliver?
0:18.2	What can I do to make negative feedback easier? Why do my directs always
0:24.6	argue or defend themselves when I give them negative feedback? If you want the answers to these
0:30.8	questions and more, stick around. Before we get to the good stuff, just letting y'all know,
0:45.3	I will be in Washington, D.C., March 18th, 19th, and 20th, with our effective hiring, effective manager, and effective communicator conferences.
0:53.1	Register today to join me there at manager-tools.com forward slash register. Now, on to the show.
0:57.0	So the next piece, then, is previous register. Now, on to the show. So the next piece then is previous failures.
1:04.4	Folks, the vast majority of bosses have tried to give feedback and what they received in return from their directs was a whole bunch of pushback and defensiveness. And in the worst cases,
1:10.4	they got written up and HR was involved,
1:14.1	telling them that they can't do that again, irrespective of the fact that HR is the part of the
1:21.0	organization that probably should have been involved in developing them with training and giving
1:26.4	them the tools that they needed to be more successful,
1:30.4	irrespective of the fact that HR ought to be siding with the manager and not the direct.
1:36.5	Can I just interrupt?
1:37.6	Yeah.
1:37.9	It blows people's minds.
1:38.9	Well, you just said blows people in mind.
	...

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