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Other People’s Lives

Why I Quit My Job Answering 911 Calls

Other People’s Lives

Santagato Studios

Comedy, Society & Culture

4.83.5K Ratings

🗓️ 10 November 2022

⏱️ 49 minutes

🧾️ Download transcript

Summary

We speak with a former 911 dispatcher about what her job consisted of and why she ultimately had to walk away from it. This episode is sponsored by BetterHelp. Give online therapy a try at https://betterhelp.com/opl and get on your way to being your best self. Go to https://boncharge.com/OPL and use coupon code OPL to save 20%. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

And I kind of like yelled into the other room. I'm like, I've got shots fired. I think the

0:04.0

song has been hit. Get somebody there. Then the child picks up the phone. I'm talking to the child.

0:12.3

And you know, where's your mommy? What happened? And he's telling me, you know, my dad shot my mom.

0:18.7

She's on the floor. She's bleeding.

0:20.7

Welcome back to other people's lives. I'm Joe Santa Gato. I'm Greg Dybeck. For anyone out there

0:34.4

that wants to be a guest on our show, don't hesitate to reach out to us. You can reach us at our

0:38.0

email, which is opalpodcast at gmail.com. Yeah. And today we're going to be speaking to a woman

0:44.6

who held the job of a 911 dispatcher. So this is a similar episode that we've done in the past

0:53.6

long time ago, years ago, where we first learned about this position. The person who actually

1:00.5

picks up the phone when someone calls 911. And that was super eye-opening for us. And we just kind

1:06.4

of wanted to revisit this topic. I know we have a lot of new listeners. So this might be the first time

1:11.6

that you're even learning about this. But it's such a thankless job, such a crazy job that you

1:18.7

don't really think about. And also one that just has such an emotional toll on the person who

1:24.6

does this job and has to hear the things that, you know, they hear on a daily basis. So we're

1:30.4

really curious to hear someone else's story about their experience, you know, in this position.

1:35.6

So we've got the guests on the line. And as always, thank you for being on the show today.

1:40.0

Thank you. I appreciate you having me. Yeah, totally. So for you and your experience, I mean,

1:48.0

why why even get into this job? I think we, you know, can understand

1:55.2

how difficult it probably is on a daily basis. So what kind of drew you to it in the first place?

2:01.5

Well, in the beginning, it wasn't something that I fully intended to do. My

2:08.5

dad at the time was an officer with the same department and he was there for about 25 years.

2:17.2

And he had told me that they had an opening. I guess just out of curiosity if I would want

...

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