Why happier vets mean healthier pets, with Modern Animal CEO Steven Eidelman

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.6 • 4.4K Ratings

🗓️ 17 April 2025

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

As CEO and co-founder of Modern Animal, Steven Eidelman is challenging the status quo of veterinary care — an industry long overdue for innovation. In this episode, Eidelman unpacks how Modern Animal is rebuilding the system to better serve vets, pet owners, and their furry companions. With about 600 employees and a rapidly expanding footprint, it’s a scale story full of lessons for anyone who is tired of business as usual.

Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.com/subscribe

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0	CRM should speed up your growth, not slow you down, which is why so many business leaders use ATEO.
0:07.4	Atio is the AI-native CRM built for ambitious visionaries who refuse to settle.
0:12.4	It's more than just flexible, it's basically limitless, seamlessly adapting to your unique data
0:17.5	and effortlessly scaling your company from seed stage to industry leader.
0:22.1	Atio auto enriches your contacts, syncs emails and calendars, and generates AI-driven insights
0:27.3	in minutes, getting rid of the busy work that clogs your workday.
0:31.0	Top innovators like Flat File, Replicate, and Modal are already on board.
0:35.8	Head to atio.com slash MOS for 15% off your first year.
0:40.3	That's A-T-T-I-O.com slash M-O-S.
0:45.7	If you're building with AI, performance isn't a nice to have. It's your competitive edge.
0:51.8	Turing helps enterprises and AI labs alike supercharge their LLMs, unlocking
0:57.2	sharper reasoning, stronger code output, and richer multimodal capabilities, all by vetted AI and
1:04.5	STEM experts. And better models mean better products and faster growth. Turn cutting edge research into real-world impact with Turing.
1:14.2	Learn more at Turing.com.
1:20.7	The thing that you're looking for as an entrepreneur is the inevitability of demand for the product
1:25.6	or service you're offering.
1:26.9	And if you're pushing a rock uphill,
1:29.4	you don't have it. Stephen Edelman is the CEO and co-founder of Modern Animal. It's a fascinating
1:37.1	disruptor in the pet care industry. Stephen saw a noble profession in dire need of change,
1:43.5	and he wanted to help.
1:45.7	The veterinarian was really struggling, and the consumer or the pet owner, the customer, was being left behind as well.
1:52.8	We're talking about animals, but it's the people who are suffering.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from WaitWhat, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of WaitWhat and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.