Why a company’s future depends on putting its employees first with Dan Schulman

The TED Interview

TED

Society & Culture, Personal Journals

4.4 • 2.5K Ratings

🗓️ 18 June 2020

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

How can businesses recover from the pandemic's unprecedented economic destruction? PayPal CEO Dan Schulman argues that it's by improving the financial health of their employees. His company has pioneered research into Net Disposable Income, and he contends that ensuring every worker has enough is vital to the long-term success of any business. This virtual conversation is part of TED2020, hosted by TED’s business curator Corey Hajim and current affairs curator Whitney Pennington Rodgers. It was recorded May 19, 2020.

Transcript

Click on a timestamp to play from that location

0:00.0	Ted Audio Collective
0:07.0	Hello, I'm Chris Anderson, welcome to the Ted Interview.
0:15.4	We're continuing to explore how we can emerge from the current pandemic and rebuild a better
0:20.4	world than the one we had before.
0:22.9	Today we do that in the wrong with finance with PayPal CEO Dan Schorman.
0:27.8	Now when must we think of PayPal, I guess we think of buying something online or paying
0:31.9	a friend back for a drink using Venmo.
0:35.2	But PayPal has also become a major financial services player.
0:38.8	And during the pandemic it has provided loans to small businesses and distributed stimulus
0:43.6	checks.
0:45.4	The pandemic has laid bare some financial truths that were easier to overlook before.
0:51.6	We can see all the more clearly now that lots of small businesses and individuals live
0:55.8	on the edge of financial disaster all the time.
0:59.2	Dan has been thinking hard about this since even before the crisis began.
1:03.2	A few months ago his company did some pioneering research into the financial health of its
1:08.7	own employees.
1:10.3	This was a real highlight for me in the interview.
1:13.7	Dan tells us why that research drove the company to identify a powerful new data point,
1:19.6	Net Disposable Income, NDI.
1:23.5	She explains why that number matters and why companies should care about it now more
1:28.3	than ever.
1:29.3	You're in very good hands for this interview today with Ted's business curator, Corey
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from TED, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of TED and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.