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TED Business

When Your Job Makes You a Target of Online Hate | Dylan Marron

TED Business

TED

Business, Modupe Akinola, Ted Business Podcast, Business Leadership Podcast, Ted Talks Business, Ted Modupe, Ted Talks

41.2K Ratings

🗓️ 26 July 2021

⏱️ 16 minutes

🧾️ Download transcript

Summary

Digital creator Dylan Marron has racked up millions of views for projects like "Every Single Word" and "Sitting in Bathrooms With Trans People"—but he's found that the flip side of internet success is internet hate. Over time, he developed an unexpected response that actually builds empathy on both sides: calling the people who leave him insensitive comments and asking: "Why did you write that?" After the talk, Modupe recounts her own experience with online hate, and offers her take on how to deal with angry outbursts online or in person.

Transcript

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0:00.0

Ted Audio Collective Almost a decade ago, I was recognized as being one of the top 40

0:11.6

business school professors under 40.

0:14.2

It's an annual award where you're nominated by students then vetted by the organization

0:19.0

giving the award and tada the list appears.

0:23.2

I was so touched and honored to be recognized alongside colleagues I respected and admired.

0:29.1

It felt really good.

0:31.3

It was in my early years of being a professor so this accolade made it feel like all the

0:36.2

hard work had paid off.

0:38.6

But then I got a call from my school's PR saying that I had been removed from the list.

0:46.8

At the time, students could post comments on the recognition site and a couple of students

0:51.4

posted some, let's say, not so flattering things about me.

0:56.4

And the organization decided I no longer deserve the recognition.

1:02.0

I was livid.

1:04.2

I mean utterly upset, heartbroken, and to this day, the thought of it brings tears to my

1:09.6

eyes.

1:10.6

And I'm telling you about this experience to point out how powerful negativity online

1:15.8

can be even when it may just be a couple of angry people saying unverified things.

1:23.3

And I am by no means a perfect professor.

1:26.2

But I think it's messed up that for people who have some type of public profile, just

1:30.7

doing our jobs makes us vulnerable to online trolls, naysayers, critics, whatever you

1:36.0

want to call them.

1:37.0

But what are you supposed to do when this happens to you?

...

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