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Marketplace All-in-One

When you might be charged more based on your personal data

Marketplace All-in-One

Marketplace

News, Business

4.51.4K Ratings

🗓️ 25 July 2024

⏱️ 5 minutes

🧾️ Download transcript

Summary

You’ve probably heard of dynamic pricing, like on ride-sharing apps. Now, the Federal Trade Commission is looking into surveillance pricing, which is when companies charge you a different price than someone else for the same product or service based on data they have on where you are and clues about your interests and lifestyle. We’ll unpack. Plus, GDP was higher than anticipated in the second quarter — but it wasn’t driven by consumers.

Transcript

Click on a timestamp to play from that location

0:00.0

Is your phone or browser raising prices for you in particular?

0:05.0

We continue to follow news this week.

0:08.0

The Federal Trade Commission is investigating what some are calling surveillance pricing where you might get charged more or less than other people because your personal data

0:17.3

Where you are where you've been clues about your interests and lifestyle the FTC researchers have asked third-party

0:24.3

companies with this data from MasterCard to Chase Bank to McKinsey Consulting for

0:29.1

Access, Marketplace's Samantha Field has more.

0:31.6

If you've ever used Uber or Lyft, you've probably noticed how the same trip can be much more expensive

0:37.6

just from one hour to the next.

0:40.0

Brett House at Columbia Business School says that's dynamic pricing when companies

0:44.1

change the price for all customers based on demand.

0:46.8

Surveillance pricing goes a step further to collect not only information on the general market but on the specific consumer and their preferences.

0:57.4

Information like where you live, how much you make, where you shop.

1:01.2

Zephyr teach out at Fordham Law School says there's lots of

1:04.4

anecdotal evidence that this is happening say with airfare but the truth is

1:09.2

that what we don't know about surveillance pricing could fill an ocean and right now a lot of

1:16.1

consumers are in a state of rational paranoia.

1:19.6

They know their data is being collected and shared and that prices are changing but they don't

1:24.6

know if those two things are connected. The reason we're doing this is because we

1:28.1

don't know a lot. Douglas Ferrer at the FTC says the Commission's hoping to

1:32.2

learn what kinds of data and technology

1:34.3

companies are using and how they're using it to set prices.

1:38.4

Do we want to live in a world where everyone pays a different price because businesses know everything about you.

...

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