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Women at Work

When a Relationship with a Colleague Goes Sour

Women at Work

Harvard Business Review

Hbr, Entrepreneurship, Business/management, Careers, Progress, Harvard, Business/entrepreneurship, Workplace, Human, Management, Resources, Gender, Women, Business, Business/careers, Equality

4.81.5K Ratings

🗓️ 16 May 2022

⏱️ 37 minutes

🧾️ Download transcript

Summary

How do you address a falling-out with a teammate when they either won’t acknowledge you or just lash out? Amy Gallo brings her conflict management expertise to a coaching session for a woman whose project manager and former work friend went from helpful to hostile. The approaches that come out of the conversation are ones that anyone facing tension in a work relationship can use to find a way forward.

Transcript

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0:00.0

Once your business gets to a certain size, the cracks start to emerge.

0:05.0

Things you used to do in a day take a week.

0:08.0

You deserve a customized solution, and that's NetSuite.

0:13.0

Learn more when you download NetSuite's popular KPI checklist,

0:17.0

absolutely free at NetSuite.com slash women at work.

0:21.0

That's NetSuite.com slash women at work.

0:27.0

You're listening to Women at Work from Harvard Business Review.

0:31.0

I'm Amy Gallow.

0:33.0

Have you ever had a relationship with a colleague or a sour?

0:37.0

Like someone on your team who'd been friendly turns on you

0:40.0

and is now making your life miserable and collaboration impossible?

0:44.0

Maybe they won't respond to your emails or even look you in the eye.

0:48.0

That's the distressing situation a listener of another podcast

0:52.0

Women Amplified was in.

0:54.0

The show's host Celeste Headley invited me on to give the listener Cindy advice.

0:59.0

Cindy wanted to figure out what the conflict was about,

1:03.0

which was especially challenging to do since her colleague had stonewalt her.

1:07.0

And she wanted to know how to continue working with someone who was being so difficult.

1:12.0

I felt particularly ready to talk through Cindy's situation

1:15.0

since this is the kind of interpersonal issue that's the focus of my upcoming book getting along.

1:22.0

As you'll hear not all of my advice was spot on Cindy understandably

1:26.0

did not like the idea that she might want to flatter her coworker to win her back over.

...

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