What to Expect From Your Employees | Our Exact Storage Facility Manager Job Description
Self Storage Income
AJ Osborne
4.9 • 591 Ratings
🗓️ 11 May 2020
⏱️ 24 minutes
🧾️ Download transcript
Summary
What’s up everybody, welcome back to Self Storage Income. We’ve had a lot going on at our home office recently in regards to staffing, so that’s exactly what we’re going to cover in today’s podcast. Owning and operating a storage facility at its fullest potential is a lot different than most seem to think it is. The key words here are “operating a storage facility to its FULLEST POTENTIAL”. Sure, you can hire someone to sit there all day and watch TV, not train them on sales, maintenance, or anything else, but not long down the road, your self storage “cash cow” will be more like a dead cow. Not only that, so will any other facilities that you buy. If you want to succeed in storage, if you want to scale now and in the future, building the correct systems, processes, policies, and procedures is critical. These aspects are even more critical when you’re hiring and training employees. Today we’re going to go over the exact job description that we provide to our facility managers. It’s super important that your employees know what the job is and what your expectations are day to day, week to week, and month to month. Laying down those expectations and ensuring that your employees are achieving them is equally important. Another aspect to this, those same employees also need to have the training, support, and procedures to follow to help them succeed. These are all topics we cover today, so get your notebooks out, take note, and be ready to crush your self storage investing future. Thanks everybody,
AJ
Transcript
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| 0:00.0 | Looking to create wealth and income through high cash flowing real estate, self-storage is the fastest growing and the newest real estate asset that has outperformed all others. |
| 0:10.0 | What's it secret? |
| 0:11.0 | I'm A.J. Osborne and with over a million square feet that we have built, acquired, expanded, and even converted big box stores from small third tier markets to large 100 plus thousand square foot |
| 0:23.7 | facilities, we have seen it all. This is the podcast that we're going to discuss and bring on |
| 0:29.3 | the best investors and operators in the nation to show you how to create wealth and income |
| 0:35.6 | with self storage. Welcome to Self Storage Income. |
| 0:45.2 | Welcome everybody to Self Storage Income. |
| 0:48.7 | I'm your host, A.J. Osborne. |
| 0:51.8 | And as always, we have my co-host here with me. Connor, how are you doing, man? I am doing great, doing great. Weather is looking awesome. I'm a fair weather person. Loving the heat. Or warmth, I guess. It's not quite heat yet. But yeah, doing great, man. Same old stuff. Just rocking and rolling here with you guys and family life and no complaints, dude. |
| 1:12.9 | Loving it. |
| 1:13.5 | Man, we're starting to get reopened here in Idaho. |
| 1:16.4 | Yeah. |
| 1:17.0 | Yeah, that's been really exciting. |
| 1:19.3 | It's been kind of just all over the place thing, you know, flying by the seat of her pants and just doing what we can and trying to relay information to our management teams on site and |
| 1:30.8 | everybody else for that matter. |
| 1:33.0 | And obviously, like you said, we're opening back up here in Idaho, but you have these |
| 1:38.1 | regions, you know, like Washington that were heavily affected and these other areas that |
| 1:43.0 | they do and can potentially have different |
| 1:46.0 | guidelines in place right now. So staying on top of that stuff has all been kind of an adventure, |
| 1:51.9 | dude. It has been. And it's, you know, amazing, too, how quickly things can change. |
| 2:01.2 | But, you know, this brings up today's discussion. |
| 2:04.5 | It brings up a really good point on today's discussion |
... |
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