From the New York Times, I'm Rachel Abrams, and this is the Daily.

When Spirit Airlines shut down over the weekend, it brought an end to a company that had revolutionized air travel in the United States with an ultra-low-cost approach.

So today, I talked to my colleague, Niraj Chakshi, about the so-called spirit effect on air travel,

why it unraveled, and whether the problems that doomed spirit could spread to other airlines.

And, my colleague, Lindsay Garrisonison talks to a spirit flight attendant about what spirit represented.

It's Thursday, May 7.

It's Thursday, May 7th.

Hey, Lindsay, this is Colleen.

Oh, hey, Colleen.

Nice to meet you.

Hey, nice to meet you as well.

Thank you again for your time.

I'm really grateful.

And just to say, I'm really sorry that this is the circumstance under which we're talking, but I really thank you again. Could we just start

by you just telling me a little bit about, you know, who you are and when you started working for Spirit Airlines?

Yeah. So my name is Colleen Burns, and I am a Spirit Airlines flight attendant.

And I was, it sounds crazy to say, I was Spirit Airlines flight attendant for 10 years. I'd actually just

started my 11th year with the company. Got it. Do you remember your first day on the job?

Yeah, I was so nervous. And I just remember that first crew. Like when I got there, they were like so

incredibly kind to me. They were like, oh, my God, it's your first flight.

Like, sometimes we happened more back in the day, but we used to pull pranks on each other

when you were a new flight attendant.

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