meta_pixel
Tapesearch Logo
Log in
Masters of Scale

What's the hidden business behind your business? w/Rent the Runway's Jenn Hyman

Masters of Scale

WaitWhat

Business, Jeff Berman, Startups, Reid Hoffman, Management, Diversity & Inclusion, Mindset, Bob Safian, Entrepreneurship

4.64.4K Ratings

🗓️ 12 January 2021

⏱️ 45 minutes

🧾️ Download transcript

Summary

Rent the Runway co-founder Jenn Hyman knows: Behind every successful business is another business backstage, one you might not expect. Rent the Runway is known for creating a glamorous "closet in the cloud,” but as Hyman explains, it achieved unicorn status by mastering a few less glamorous businesses — including the world’s largest dry-cleaning operation, and a data insights practice that’s changing the fashion industry. Cameo appearance: Kevin Venardos (Venardos Circus); Stewart Butterfield (Slack).

Read Jenn Hyman's essay on the making of this episode: https://www.linkedin.com/pulse/mastering-businesses-behind-our-business-jennifer-hyman/

Learn more about the Venardos Circus: https://www.venardoscircus.com/

Read a transcript of this episode at https://mastersofscale.com

Subscribe to the Masters of Scale weekly newsletter at https://mastersofscale.com/subscribe

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0

Real leaders don't back down when the stakes are high. They innovate. They push forward,

0:07.5

and then they take the stage at the Masters of Scale Summit.

0:11.6

Join us in San Francisco, October 7th to 9th to hear from the CEO of the New York Times,

0:17.1

scientists using cutting-edge technology to find cures, the leader of crypto powerhouse

0:22.0

Coinbase, a retired four-star general, and many, many more.

0:26.7

Apply now at mastersofscale.com slash apply 25.

0:31.7

That's masters of scale.com slash apply 25.

0:36.9

Your company's data is everywhere in systems, in silos and across teams. But if your

0:42.8

AI can't reach it, then that data isn't working for you. Every business has unique data,

0:48.0

what really makes a difference is how you use it. IBM helps your AI access your data wherever

0:53.4

it lives to change how you do business.

0:56.6

Let's create smarter business, IBM.

1:01.6

The Vanardo Circus, the magical, musical, traveling circus of your dreams.

1:08.1

One of the catchphrases I've used to describe it. Actually, my favorite

1:12.7

of all of them is, the little circus that could. That's Kevin Vernardo's, ringmaster and

1:20.8

founder of the Vernardo Circus. Yes, circuses can be startups too. Before he started his traveling circus, Kevin was already at the top.

1:31.0

I got a job out of college as the ringmaster for the Ringling Brothers in Barnum and Bailey Circus.

1:36.9

I had found a dream that I never had that kind of came true.

1:41.2

Oh, it really did come true.

1:42.6

I was at Madison Square Garden with the greatest show on Earth.

1:49.5

When the greatest show on Earth took its final bow, Kevin set out to build a stage of his own.

1:56.2

Years later, I started a little show. I convinced the L.A. County Fair to buy a show that didn't exist yet.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from WaitWhat, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of WaitWhat and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.