4.4 • 796 Ratings
🗓️ 10 December 2025
⏱️ 18 minutes
🧾️ Download transcript
More countries are considering selling state-owned postal services - many have failed to make a profit for years.
As businesses and people send fewer letters, there's also strong competition from global package delivery companies.
We hear about the challenges facing postal services in Ireland, many of which have been in business for more than a hundred years.
And we look to the US, where President Donald Trump favours privatising the national mail service; while in India, the state-run post office network will remain under government control.
We also examine efforts to modernise postal services, which could mean delivery by drones and robots in the near future, supervised by AI.
If you'd like to get in touch with the programme, our email address is [email protected]
Produced and presented by Russell Padmore
(Image: A green pillar postbox in Ireland)
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| 0:00.0 | BBC Sounds, Music, Radio, podcasts. |
| 0:07.2 | Hello, welcome to Business Daily from the BBC World Service. I'm Russell Padmore. Today, |
| 0:13.8 | billions of letters and parcels are posted around the world every year, but state-owned mail services are facing tough competition from private package delivery firms. |
| 0:24.1 | Traditional post companies are accumulating huge losses, tempting some governments, like the United States, |
| 0:31.1 | to consider privatizing the service. |
| 0:33.2 | You know, delivering to 163 million addresses six days a week is despite the losing fortunes of postal service, it's a remarkable logistical feat. |
| 0:44.4 | You know, that's also its greatest burden. |
| 0:46.1 | Lost making postal services need financial subsidies to stay in business, although they're a vital part of a nation's economy. |
| 0:53.3 | We'll hear why India has ruled out privatisation. |
| 0:56.6 | There is a heavy social service obligation. |
| 0:59.7 | It's priced way below cost to make it affordable as a service to society. |
| 1:05.7 | National Post Services are modernising their operations to cope with competition, |
| 1:10.2 | which could mean letters and parcels delivered by drones in the near future. |
| 1:14.9 | To bring drones into the mix, the idea is that they will eliminate the challenges of getting through traffic |
| 1:20.9 | if you're on limited time frame. |
| 1:23.5 | The challenge to ensure the survival of the world's postal services. |
| 1:27.6 | Or coming up on today's Business Daily. |
| 1:33.1 | It's a rainy day here in the northwest of Ireland, |
| 1:36.1 | the kind of weather that postmen and women delivering mail are used to. |
| 1:40.7 | I'm in Letterkenny, outside the regional distribution centre of On Post, Ireland's state-owned mail service. |
| 1:48.1 | The Irish have had a postal service since 1638, |
| 1:51.8 | and it's always faced the challenge of delivering to cities like Dublin and Cork, |
... |
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