What’s For Dinner? The Future of Meal Delivery Apps

Technology Revolution: The Future of Now

Bonnie D Graham

News, Business News, Technology

4.9 • 112 Ratings

🗓️ 15 July 2020

⏱️ 54 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

The buzz! Europe-based Just Eat Takeaway, a merger between U.K.’s Just Eat and Netherlands-based Takeaway, is set to acquire its US competitor Grubhub in a $7.3B deal, beating out Uber. The new company will have an active customer base of 70M. When the pandemic forced restaurants to close on-site dining and find other ways to stay in business, Glasserie, a Brooklyn, N.Y. Mediterranean restaurant, experimented with delivery and takeout apps including Seamless, Grubhub and DoorDash. But they were disappointed by the fees and difficulty getting help using the apps’ service. It took one delivery app more than six weeks to update menu photos and other requested changes. Owner Sara Conklin said about 95 percent of sales are now coming directly from the restaurant’s website rather than through app companies. We’ll ask Chef Chris Hall of Local Three pizzeria, and Randy Evins, Evan Bowler and David Gruehn at SAP for their take on What’s For Dinner? The Future of Meal Delivery Apps.

Transcript

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0:00.0	Where does yesterday's future, which is already here, really here, really here, meet today's future, which is about to happen, and tomorrow's future, which could be just minutes away?
0:16.6	Welcome to technology revolution, the future of now.
0:21.8	Where host Bonnie D. Graham asks savvy futurists for their predictions about the tech-driven
0:27.7	trends that are shaping our future right now.
0:31.1	Here's your host who will take us into the future of now.
0:35.0	Bonnie D. Graham.
0:37.0	Bonnie in the house, welcome, welcome, welcome. I always get a kick
0:39.9	out of that intro. The voice is by, it's, it's by my friend and my colleague who is a Ryan
0:47.1	treasure at Voice America. He's the VP of everything I call and VP of Operations Technology,
0:51.5	and I asked him especially to do the voiceover for the opening
0:54.1	because he has such a cool voice. Yes, this is the future of now, and we're going to talk about
0:58.1	a very interesting topic. Let me ask everybody in our listening audience, are you hungry? Do you
1:02.9	have plans for dinner? Well, are you cooking? Are you on freezing? Are you defrosting? Are you using
1:07.9	leftovers? Or are you using a delivery app? I have breaking news for you.
1:12.8	The buzz is that European-based Just Eat Takeaway, which was a combination of a company called Just Eat
1:18.9	and a combination of takeaway together, Just Eat Takeaway. They are going to be acquiring their
1:25.8	U.S. competitor Grubhub.
1:27.8	The deal is worth $7.3 billion.
1:30.3	Chew on that, kids.
1:31.3	$7.3 billion.
1:33.1	They're beating out Uber in the deal, and they will have an active customer base of $70
1:37.7	million.
	...

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