Not too long ago. I got on the line with a woman I'd gone to college with. Her name's Danielle.

Um, Danielle LaFave. I am a small animal veterinarian in the Vermont New Hampshire area as of July,

when we moved up here from Washington, D.C. And I'm a fellow Williams I love. We're Instagram friends.

Yeah. Please forgive my scratchy voice in this interview, by the way.

I had a cold. What happened to you on Instagram? How did it start?

It started with a message that I got from an acquaintance when we were in Washington, D.C. We were

really big into soccer and following D.C. United and the women's team. And I got a message from a

soccer friend that said something to the effect of, hey, I'm starting a clothing line. Would you be

interested? This friend was someone who's worked, overlapped with soccer. And it didn't seem

that unlikely that this was something he would do. I mentioned it to my husband and he said, oh,

well, yeah, good for him. Cool. And it just, it didn't raise any red flags. It should have,

but I had, we had just been traveling. I was tired. I've got a toddler and I was like, yeah, sure.

Put me on the list for, you know, whenever you launch your new platform and click the link.

And that's how it started.

As you can probably guess, that friend was not starting a clothing business. He had been hacked.

And Danielle quickly realized she had been too. Danielle got an email from Meta telling her

that the email account associated with her Instagram had been changed. But by then, it was too late.

So I clicked on it. And it just took me to general Instagram help center. There was nowhere for me

to say, hey, no, I am not authorizing this. That is not something that I requested. And it became

pretty clear to me pretty quickly that I was going to be out of luck because every resource that

I found online said time is of the essence. Well, this is something that pretty much happened

in the evening and then I went to bed. And so the hackers had hours and hours and hours to swap

...