What matters most to people accessing primary care? The OECD PaRIS survey
Giving Health a Voice
European Public Health Alliance
5.0 • 1 Ratings
🗓️ 11 June 2024
⏱️ 33 minutes
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Summary
Understanding people’s experiences of health care for patients with chronic conditions is critical to evaluate and improve services, and to ensure that health care is organised in a way that addresses what really matters to people. But patient outcome and experience data has never been collected in such a large scale international systemic way to make patient voices heard in health policy making. However, the OECD is seeking to change this with its first of a kind survey, the OECD Patient Reported Indicator Survey (PaRIS) - a brand-new international survey of outcomes and experiences of patients living with chronic conditions who are managed in primary care. The survey is built to measure what matters - the patient voice - to make health systems more people-centered and to collect data that matters to patients themselves.
Joining us in this episode are Candan Kendir and Michael van den Berg, health policy analysts at the OECD who are representing the PaRIS team. Guiding the conversation is Rebecca Barlow-Noone, Communications Officer at EPHA, who represents EPHA on the PaRIS Patient Advisory Panel, and is a patient advocate herself.
See Rebecca and other advocates in the OECD PaRIS video: https://youtu.be/HiSqVxhBSQs?si=AgxnnrxfsHX1xgXM
Giving Health a Voice is the podcast of the European Public Health Alliance, bringing public health to the fore and discussing the most pressing issues with experts in the field. It will speak to both those with a stake in health and those whose health is at stake.
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Transcript
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| 0:00.0 | Hello everyone and welcome back to giving health a voice where we delve deep into the critical public health issues. |
| 0:10.9 | Today, we'll dive into a brand new initiative by the OECD. |
| 0:16.1 | For decades, our assessment of health services has been guided by arbitrary outcomes without patients' input. |
| 0:22.6 | But now, the Paris Survey, the OECD's Patient Reportive Indicator Service, |
| 0:28.6 | offer a framework for countries to work together on developing, standardizing, |
| 0:34.6 | and implementing a new set of indicators measuring the outcomes and experiences of |
| 0:40.4 | healthcare that matter most to people, thereby filling a critical information gap in primary |
| 0:46.4 | care. |
| 0:47.6 | Before introducing our guests for the day, maybe best to start by outlining the focus of |
| 0:52.4 | the surveys and thereby sort out the abbreviations |
| 0:55.4 | prems and prompts that sit at the core of the surveys and that we'll be hearing a lot about. |
| 1:02.1 | Prems or patients reported experience measures measure how patients experience health care and |
| 1:09.8 | refers to practical aspects of care, such as accessibility, |
| 1:13.6 | care coordination and provider patient communication. |
| 1:17.6 | Proms, or patients reported outcome measures, provide information on how patients assess the results of the care they receive. |
| 1:26.6 | Proms contain information about outcomes such as quality of life, how patients assess the results of the care they receive. |
| 1:31.7 | Proms contain information about outcomes such as quality of life, |
| 1:34.8 | physical functioning and psychological well-being. |
| 1:37.1 | Now that we know what we are talking about, |
| 1:39.8 | let's reveal who we are talking with. |
| 1:47.0 | We are grateful to be joined by Michael Fandenberg and Chandan Kandir from the OECD-Faris survey team. |
| 1:56.5 | They will guide us through what the survey is and how the results will change the way we assess our health systems by putting patients at the center. |
... |
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