4.7 • 643 Ratings
🗓️ 2 August 2025
⏱️ 22 minutes
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0:00.0 | What jobs are you finding it impossible to hire people for, and why? |
0:04.5 | The company I work for is hemorrhaging employees. |
0:07.9 | We caption phone calls for people who've lost their hearing. |
0:10.6 | It requires two weeks of training. |
0:12.4 | Honestly, it should be three, and it's a skill that doesn't come easily. |
0:15.8 | But nearly everyone is capable of picking it up. |
0:18.4 | We sit in cubicles and don't interact with anyone. |
0:21.6 | We just listen and caption. They'll basically take anyone over 18. It was a good job when I started a few years |
0:26.9 | ago. The time between calls was enough to study or browse the internet. The pay was pretty fair. |
0:32.2 | Now, the idle times have fallen dramatically and the pay hasn't changed one bit. Meanwhile, similar call center |
0:38.6 | jobs are paying more just to read from a script. People quickly get burnt out and they quit. |
0:43.2 | The department in charge of scheduling is a mess. It's mismanaged to hell and the employees |
0:48.5 | are even more overworked than the captioners. Interactions with them can be shady as all heck, |
0:53.3 | and they're known to go back on their |
0:55.0 | word about time off and schedule changes. They did an employee morale survey just yesterday, |
1:00.4 | and I tore them apart. My sister worked here too for over a year and quit today after being |
1:05.5 | very honest in her own survey. As a night shift employee, my pay is higher and my workload is |
1:10.7 | less, so I'm still doing okay here, and I actually like the job. As a night shift employee, my pay is higher and my workload is less, so I'm still doing |
1:12.2 | okay here and I actually like the job. But the day shift is a joke and they'll have to change |
1:16.5 | real quick if they want to continue. As it is, they completely deserve to be struggling like this. |
1:22.5 | The company I work for has been trying to fill a dispatcher position for a year and a half now, |
1:28.8 | part-timetime evening shift. |
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