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Marketing School - Digital Marketing and Online Marketing Tips

What Is a Good Free-to-Paid Conversion Rate (With Data) #2553

Marketing School - Digital Marketing and Online Marketing Tips

Eric Siu and Neil Patel

Careers, Business, Marketing

4.61.3K Ratings

🗓️ 5 September 2023

⏱️ 6 minutes

🧾️ Download transcript

Summary

In episode #2553, we delve into the topic of good free-to-paid conversion rates (with data) and how to figure out whether you’re hitting the right benchmarks. There are plenty of variations on the freemium to premium model in the tech world. For some you’ll get to try out the product or service for free, but with limited capabilities, while with others you can use the full package, but only for a limited time. Your conversion rate will depend on how many customers decide to opt into paid plans. In our conversation, we explore the different options out there, how to determine whether you’re hitting good conversion rates from free to paid, and what you can do to boost yours. Join us for key insights and actionable advice on free-to-paid conversion rates and how to go from freemium to premium! TIME-STAMPED SHOW NOTES: [00:00] Today’s topic: What Is a Good Free to Paid Conversion Rate (With Data). [00:09] What do we mean by free-to-paid conversion rates? [00:27] Different models that incorporate free services in the tech world. [01:53] An overview of good version rates for different freemium models. [02:45] How to find examples of good conversion rates. [03:45] Tips on how to boost conversion rates. [04:18] How to assess whether you are hitting the right benchmarks. [05:12] That’s it for today! Don’t forget to rate, review, and subscribe! Go to https://www.marketingschool.io to learn more! Links Mentioned in Today’s Episode: Don’t forget to help us grow by subscribing and liking on YouTube! Lenny's Newsletter Leave Some Feedback: What should we talk about next? Please let us know in the comments below Did you enjoy this episode? If so, please leave a short review. Connect with Us: Single Grain << Eric’s ad agency NP Digital << Neil’s ad agency X @neilpatel X @ericosiu

Transcript

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0:00.0

All right, so we are going to talk about what a good free-to-paid conversion rate is,

0:04.8

but first and foremost, what do we mean by free-to-paid conversion rate?

0:09.1

Sure. So what I mean by a good free-to-paid conversion rate is when someone ends up buying your

0:15.6

product or service or software, and they're signing up for a free version, and then how many of

0:22.0

those people actually convert into a paid user or paying customer. Yep. This is written by

0:28.3

his name. It's hard to pronounce his last name. It's Lenny Richitsky. So he's a product guy.

0:33.6

He's got a great newsletter. A lot of people in tech subscribed to him, and he's got a lot of

0:37.4

data to share. He actually interviews a lot of people working in tech. And so here is a table

0:44.3

over here, and if you can't see it, we're going to read it out to you. So what is a good and great

0:47.6

free-to-paid conversion rate? So you can be using freemium. So freemium is, you might have a crippled

0:52.7

version of the product and self-serve, and that means you can kind of activate it yourself and play

0:56.4

around with it. I think a hotspot allows you to self-serve, and then you have freemium where it's

1:00.4

sales assisted, where you might have to talk to a salesperson to get involved with the freemium,

1:05.2

or in some cases some features might be locked away, and you might need to talk to a salesperson.

1:09.8

And then you have a free trial. We'll go with the free trial. I mean, that's pretty 14-day free

1:14.0

trial, 30-day free trial, whatever, and then you enter in your credit card, could be before or

1:17.8

after after you use it for a while. Reverse trial. Do you remember what a reverse trial is?

1:23.5

Reverse trial is, I think you have to opt out to not be charged or something like that.

1:29.2

Let's see, I think we both. So anyway, I don't think Neil and I know what a reverse trial is,

1:34.8

but we're going to go with the 1, 2, and 4 over here. So here's what it says in the table.

1:38.6

I think the reverse trial is, you have to opt out or else you get charged.

1:42.8

I can be wrong. I mean, isn't that just like a free trial?

...

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