What Do AI Companies Know About the Future of Work?

WSJ Tech News Briefing

The Wall Street Journal

News, Tech News

4.3 • 1.7K Ratings

🗓️ 30 June 2026

⏱️ 11 minutes

🔗️ Recording | iTunes | RSS

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Summary

The companies building today’s most popular AI tools are also putting them to work internally. WSJ reporter Katie Bindley discusses what their experiments could mean for the future of white-collar work. Plus, WSJ’s Natalie Kaufman explains why sharing the password to your chatbot account could come with hidden costs. Imani Moise hosts. Have you ever seen a post on your social media feed that you thought was real only to later realize it was AI-generated? What did you see? Why did you believe it? How did you feel afterwards? We want to hear from you! Record a voice memo and send it to tnb@wsj.com or leave us a voicemail at (212) 416-2236. Sign up for the WSJ's free Technology newsletter. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	Welcome to Tech News Briefing.
0:05.7	It's Tuesday, June 30th.
0:07.7	I'm Imani Moise for the Wall Street Journal.
0:10.6	Move over, Netflix.
0:12.2	Sharing your password has moved from streaming to chatbots.
0:15.8	But while the practice might save you money, it could lead to some unexpected headaches.
0:25.6	We're getting into why sharing a chatbot may cause more problems than you bargained for. Then, we peek inside the biggest tech companies to look at how the people behind your favorite AI tools
0:31.6	are offloading their work to agents.
0:34.6	We're unpacking what other office workers can learn from their experiments and where the
0:38.8	tech is causing friction. But first, the cost of subscriptions for AI chatbots like Gemini,
0:48.4	Claude, and ChatGPT can add up quickly. To save money, some people are sharing their passwords and their accounts.
0:56.6	But the stakes around sharing a chatbot password are a bit higher than giving out details
1:01.0	to your Netflix account. Instead of exposing your reality TV habit, sharing a chatbot can
1:06.4	expose details about your work, health, and personal life. Natalie Kaufman, who reported on this for the
1:12.1	Wall Street Journal, spoke with our producer Julie Chang about why you should think twice before
1:16.7	pooling your logins. You spoke to some people who are sharing passwords for their chatbot accounts.
1:22.8	Can you tell us about some of them and why they were sharing a password? So a lot of the people I interviewed
1:28.1	are about 21, 22. You know, college students on a budget don't really want to pay for
1:33.0	premium chatbots themselves. So a lot of them decided to share the wealth with their friends
1:38.0	who are also studying with them. And one person I spoke with actually uses it to manage his
1:43.4	Crohn's disease and his study partner found some intimate details about him when she was able to use the account.
1:50.9	So that was unfortunate for him.
	...

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