What Caused a Massive Global Internet Outage?
The Situation Room with Wolf Blitzer and Pamela Brown
CNN
3.2 • 865 Ratings
🗓️ 20 October 2025
⏱️ 70 minutes
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| 0:00.0 | Happening now a massive global internet outage, AT&T, Delta Airlines, Hulu McDonald's, among the dozens of companies whose websites went offline overnight, what we're learning this morning. |
| 0:13.3 | And brazen heist and now a massive manhunt. The hunt for thieves right now who broke into the iconic Lou Museum and broad daylight, stealing priceless crowd jewels in just seven minutes. |
| 0:25.6 | Plus, testing the ceasefire, Israel and Hamas, exchanging attacks with each side accusing the other of breaking the truce. |
| 0:33.6 | Will the president's fragile Mideast deal survive? |
| 0:36.6 | And a war of words over drugs, President Trump threatening tariffs on Colombia |
| 0:42.3 | after its president accused him of murder following a strike on alleged drugboats in the Caribbean. |
| 0:49.3 | Welcome to our viewers here in the United States and around the world. |
| 0:53.3 | I'm Wolf Blitzer with Pamela Brown and you're in the Situation Room. |
| 1:02.0 | Happening now, a major internet outage that many Americans woke up to. |
| 1:09.0 | And it is sputtering back online this morning, slowly |
| 1:12.8 | but surely, while most of the nation was still asleep. Amazon Web Services reported a technical |
| 1:19.3 | issue that took down all these websites, including a lot of apps. The company provides cloud |
| 1:25.0 | services for all of these households, names, including more AT&T, Delta, |
| 1:30.3 | McDonald's, Snapchat, even your ring camera doorbells. Amazon says it's identified and fixed the problem. |
| 1:39.3 | CNN Tech reporter Claire Duffy has been following all of these developments early this morning. And now, |
| 1:44.5 | Claire, tell us the latest. What are you learning? Well, Wolf, to understand why this happened, |
| 1:48.9 | it's helpful to understand what exactly Amazon Web Services is because it really sits at the heart |
| 1:53.8 | of so much of the internet. So whereas businesses used to run their online services by having |
| 1:59.1 | their own computers, their own servers. |
| 2:01.6 | Now, millions of businesses rent that server space from Amazon's cloud computing unit, Amazon Web Services. |
| 2:07.6 | And this is cheaper, it's easier for businesses, as long as Amazon doesn't have an outage like it did today. |
| 2:12.6 | This is now taken down so many services, as you said there. |
... |
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