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On Point with Meghna Chakrabarti

What Amazon's push into health care means for patients

On Point with Meghna Chakrabarti

WBUR

Talk Show, News, On Point, Daily, Npr

4.33.9K Ratings

🗓️ 17 February 2023

⏱️ 48 minutes

🧾️ Download transcript

Summary

Amazon is no longer content with being your go-to retailer, streaming service, or smart speaker. The trillion-dollar company now wants to be your doctor’s office and your pharmacy.

Transcript

Click on a timestamp to play from that location

0:00.0

Marisa McKinnon is a big Amazon shopper.

0:07.0

When I work out, I like to have different types of sometimes pre-workout or my multi-bottomers

0:12.2

come to work.

0:13.2

I like to use, I don't like coffee, I like tea, so I get like hot caffeine tea.

0:19.0

Growing up in rural Alabama, Marisa wanted clothes and shoes that he could not get from

0:23.6

nearby stores.

0:24.6

And then, in college, he discovered Amazon.

0:30.1

Now Marisa's in his 30s and lives in Charlotte, North Carolina and he is all in on Amazon.

0:34.6

Marisa's an Amazon Prime member, so his family jokes about all the Amazon boxes in their

0:51.6

house, especially around Christmas time.

0:54.6

And lately, Marisa's noticed the company is predicting how often he might need to restock

1:00.8

and prompts him to purchase products again.

1:03.2

Bob, Bob, the multi-bottomers are about like, fish, oils or body wash.

1:08.0

When I'm nearing an amount, I'll see it on the homepage.

1:14.2

It's almost time, or maybe you need, and it's like, damn, that's pretty good.

1:18.0

So, this trillion dollar company that began as an online bookseller, oh, so many years

1:22.8

ago, has now fully insinuated itself into Marisa's life and millions of other people, facilitating

1:30.2

aiding and even guiding their actions as consumers.

1:33.7

Well, this is on point, I'm Megna Chaukrabardi and I'm here to tell you today that Amazon,

1:38.4

of course, is not content to stop there.

1:42.0

This most recent move isn't to healthcare, where Amazon could facilitate aid and even guide

1:48.8

your treatment as patients.

...

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