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PBS News Hour - Segments

What’s behind the major delays and cancellations at Newark’s airport

PBS News Hour - Segments

PBS NewsHour

News, Daily News

41K Ratings

🗓️ 6 May 2025

⏱️ 6 minutes

🧾️ Download transcript

Summary

Newark Airport continues to be marred by cancelled flights and delays. The problems are front and center after a technical failure caused widespread disruption last week. Air traffic controllers who were in the thick of it have taken leave to recover from "traumatic stress," compounding a massive staffing shortage. Geoff Bennett discussed more with aviation correspondent Miles O'Brien. PBS News is supported by - https://www.pbs.org/newshour/about/funders

Transcript

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0:00.0

Newark Airport continues to be marred by hundreds of canceled flights and delays.

0:05.0

The FAA has put a ground delay process in place to ease traffic at the busy airport

0:10.0

and says planes departing to Newark are being held up an average of two hours and 41 minutes.

0:16.0

The problems are front and center after a technical failure caused widespread disruption last week. Air traffic

0:22.8

controllers who were in the thick of it have now taken special leave to recover from what they say

0:27.6

is traumatic stress, compounding what was already a massive staffing shortage. Transportation

0:33.2

Secretary Sean Duffy discussed the need for delays when he was on Fox yesterday.

0:38.4

You want to make sure that people are safe, and so you just have less departures out of the airport

0:43.1

until we feel comfortable and safe that the system isn't going to go down again.

0:47.7

We ask Secretary Duffy to join us tonight, and his office declined.

0:51.9

To help clarify some of the latest, we're joined now by our

0:55.6

aviation correspondent, Miles O'Brien. So Miles, walk us through the timeline of what transpired

1:01.2

last week and why it's still causing delays this week. Well, Jeff, it really boils down to a perfect storm.

1:10.1

What you have at the root of it is a very antiquated system,

1:14.9

which the FAA has now admitted, with some technology going back really to the 50s, copper wire,

1:22.4

floppy disks, very old technology. You have a chronic staffing problem among air traffic controllers. And at

1:31.3

Newark, since the middle of April, they've had a major reconstruction rebuilding project on one of

1:37.4

their big runways. All of that combined together prompted the FAA to try to augment its staffing by sending some controllers

1:48.5

and some positions to Philadelphia. That required a communication link, of course, with the

1:54.2

radars and the VHF radios. And when those systems did not work, some real trouble started to begin.

2:03.6

And that is what led to the cascade of effects that we're seeing right now.

2:08.6

Well, to better understand this, let's talk about what happened last week when that United Airlines flight from Charleston, South Carolina, was approaching Newark Airport. You've heard the

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