USPS navigates financial challenges as it celebrates 250 years of service
PBS News Hour - Segments
PBS NewsHour
4.1 • 1K Ratings
🗓️ 26 July 2025
⏱️ 6 minutes
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| 0:00.0 | In our relatively young country, it's one of the oldest institutions we have. |
| 0:05.1 | The U.S. Postal Service turns 250 today. |
| 0:09.1 | The agency is deeply intertwined with this nation's history and has been critical to its growth. |
| 0:14.4 | But with annual net losses nearing $10 billion, this time of celebration is also one of concern. |
| 0:22.0 | I went to the National Postal Museum in Washington, D.C. to ask how regular Americans see |
| 0:27.4 | what many call the post office. |
| 0:30.5 | Everything's now on the phone and you're sending text and messages, but like being able to get |
| 0:35.4 | a letter in the mail and be like, |
| 0:37.7 | yay, I got a letter. It's the best. So I hope that the post office stays. |
| 0:41.7 | I think it's critical because there are so many places in America that they're more remote. |
| 0:47.3 | And your commercial carriers can't really reach those places. |
| 0:52.3 | I don't want everything to be coming to me electronically. |
| 0:56.0 | Sometimes you want paper. |
| 0:58.0 | You want something tangible. |
| 1:00.0 | I guess it's losing money, but I would say it's still worth it because it's always there for you. |
| 1:06.0 | Hansi Lo Wong is a correspondent for NPR and covers the U.S. Postal Service. Hansi, let me start with the big |
| 1:12.5 | birthday question here. How does the Postal Service fit in the way this country sees itself? |
| 1:19.4 | Well, the U.S. Postal Service plays a role in the daily lives of so many people. And it has been the |
| 1:26.1 | case going back to 250 years ago before the founding of |
| 1:29.8 | this country when the Second Continental Congress set up Benjamin Franklin as a first postmaster |
| 1:36.3 | general, and you had horseback riders delivering mail through the 13 colonies. And now all the way to |
| 1:42.6 | today, the U.S. Postal Service saw it on foot |
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