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Welcome to Before Breakfast, a production of iHeart Radio.

Good morning. This is Laura. Welcome to the Before Breakfast Podcast.

Today's tip is to use the chat feature to improve your video calls.

When chat is used for good, it can be a great way to deepen connections and keep people thinking

about the topic at hand. As we have learned during the massive rise in remote work over the past two

and a half years, most video conference applications have a chat feature that allows you to type a

message to one or all of the participants. Sometimes people use chat for snarky side conversations

with one work friend. I feel like this is an incredibly risky strategy. One false move and the

comment goes to everyone. Yikes. Instead, use chat as a tool for making sure everybody is with you

on a video call. Reinforce what's set out loud with typed messages and invite others to use chat

to share their insights and questions as well. One simple technique that can be incredibly helpful

is to type any proper names or acronyms that you say into the chat. People are often embarrassed

to ask others to repeat or spell a name or to explain an acronym for fear of seeming out of the

loop, but no one benefits when people don't know who or what you're referring to. By typing names

and acronyms, plus what they stand for into the chat, you help keep everyone following along.

I also recommend pasting in the chat the question that's being discussed or the agenda item that

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