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The Home Service Expert Podcast

Unlocking Organizational Success Through Management with Brian Gottlieb

The Home Service Expert Podcast

Tommy Mello

Business, Management

4.8705 Ratings

🗓️ 30 June 2025

⏱️ 66 minutes

🧾️ Download transcript

Summary

In this conversation, Brian Gottlieb shares his insights on the importance of management in shaping organizational culture, the challenges and strategies in the home improvement industry, and the significance of leadership and decision-making in business success. He emphasizes the need for effective recruitment, innovative marketing strategies, and the five pillars of leadership that can drive a company towards growth and excellence. The discussion also touches on the importance of financial management and the role of culture in employee engagement and retention.

 

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00:00 The Role of Management in Organizational Culture  

04:16 Navigating the Home Improvement Industry  

08:47 The Journey of Starting a Business  

13:00 Sales Strategies and Customer Engagement  

19:44 Building a Strong Company Culture  

24:36 Leadership and Decision-Making  

30:16 The Importance of Financial Management  

35:27 Recruitment and Talent Acquisition  

39:23 Innovative Marketing Strategies  

46:27 The Five Pillars of Leadership  

53:33 Closing Thoughts and Key Takeaways  

 

Transcript

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0:00.0

The manager affects how people think.

0:02.0

The manager is the custodian of the company's culture.

0:05.0

If you want to really grow your business, you have to work at the manager level

0:08.0

because that's what defines organizational performance.

0:11.0

Welcome to the Home Service Expert, where each week, Tommy chats with

0:15.0

world-class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership to find out what's

0:22.9

really behind their success in business. Now, your host, the Home Service Millionaire, Tommy Mello.

0:30.6

Before we get started, I wanted to share two important things with you. First, I want you to

0:34.9

implement what you learned today. To do that, you'll have to take a lot of

0:38.3

notes, but I also want you to fully concentrate on the interview. So I ask the team to take notes for you.

0:44.4

Just text notes, N-O-T-E-S, to 888-526-1299. That's 888-526-1299, and you'll receive a link to download the notes from today's

0:58.2

episode. Also, if you haven't got your copy of my newest book, Elevate, please go check it out.

1:04.0

I'll share with you how I attracted and developed a winning team that helped me build a

1:07.5

$200 million company in 22 states. Just go to elevate and win.com for slash podcast to get your copy.

1:14.5

Now let's go back into the interview.

1:16.3

All right, guys, this is going to be an awesome episode.

1:19.0

I got Brian Gottlieb here.

1:21.1

He is just a really good man.

1:23.6

And this is like a must listen to.

1:26.3

He's an expert in sales business. He spends half his time in

1:29.6

Wisconsin, half here in Phoenix, founder of Tundra Home Improvement, and the author of Beyond the

1:35.3

Hammer. Brian is an inspirational business leader who founded a home service business in 2009

...

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