UniCredit CEO: The Future of European Banking, Digital Transformation and Grit
In Good Company with Nicolai Tangen
Norges Bank Investment Management
4.7 • 236 Ratings
🗓️ 4 February 2026
⏱️ 65 minutes
🧾️ Download transcript
Summary
What's the biggest challenge facing European banking today? Andrea Orcel, CEO of UniCredit, joins Nicolai Tangen to discuss transformation, scale, and technology's impact on banking. They explore Andrea's strategic moves with Commerzbank and Banco BPM, how AI is transforming everything from consumer loans to credit analysis, and the emerging role of stablecoins in payments. Andrea shares his leadership philosophy rooted in grit and empowerment, revealing how he rebuilt a winning culture across 69,000 employees. Under his leadership, UniCredit's transformation has generated outstanding returns for shareholders. Tune in for an insightful conversation!
In Good Company is hosted by Nicolai Tangen, CEO of Norges Bank Investment Management. New full episodes every Wednesday, and don't miss our Highlight episodes every Friday.
The production team for this episode includes Isabelle Karlsson and PLAN-B's Niklas Figenschau Johansen, Sebastian Langvik-Hansen and Pål Huuse. Background research was conducted by Isabelle Karlsson and Sigurd Brekke.
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Transcript
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| 0:00.0 | Hi everybody and welcome to In Good Company and today I'm in this particularly good company because I'm here with Andrea O'Sell, who is also called the Ronaldo O Banking. |
| 0:11.6 | Now, Andrea has really left his mark on the European banking industry. |
| 0:17.0 | He's now the helm of Unicredit and just so many exciting things going on in your business and in your life. |
| 0:23.2 | So warm welcome. |
| 0:24.2 | Thank you very much. I'm very happy to be here. |
| 0:31.3 | What is the biggest challenge that the European banking industry is facing just now? |
| 0:40.8 | Scale and transformation. I think they combine. |
| 0:44.2 | Scale because without scale, you don't have enough innovation. You don't have enough |
| 0:50.1 | ability to invest in technology and in all the things that you should invest to then transform. |
| 0:57.0 | And transformation because we tended to look at legacy banks on one side, fintech on the |
| 1:05.0 | other side, we looked at them, we didn't consider them, but if you take the next five years, |
| 1:10.0 | five, seven years, they're |
| 1:11.3 | going to converge. |
| 1:12.7 | And therefore, you need to ask yourself, can I offer the same level of client journey, |
| 1:17.6 | the same level of client experience with the same level of efficiency and beat them on |
| 1:24.4 | what they don't have, which is the clients that we start with, primary clients, |
| 1:30.4 | and secondly, the ability to deal with multiple products and complexity. |
| 1:35.1 | There's been a focus on having a lot of competition in each country, right? |
| 1:39.3 | So ideally the competition authorities have wanted to have, you know, |
| 1:43.3 | a lot of local competition in each country. |
| 1:45.1 | Is that changing now? |
| 1:47.0 | Well, I think local authorities have want local competition and the European Union, the |
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