Unfriendly skies: Will airline service ever improve?

On Point with Meghna Chakrabarti

WBUR

Talk Show, News, On Point, Daily, Npr

4.3 • 3.9K Ratings

🗓️ 6 July 2022

⏱️ 49 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

A pilot shortage exacerbated by pandemic staff cuts and a mandatory retirement age has led to thousands of flight delays and cancellations. After a $50-plus billion bailout during the pandemic, why does airline service seem even worse?

William J. McGee joins Meghna Chakrabarti.

Transcript

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0:00.0	Support for this podcast comes from Geico.
0:02.8	How would you love a chance to save some money on car insurance?
0:06.4	Geico can help.
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0:10.1	with great rates and discounts.
0:12.1	It's easy.
0:12.9	Simply go to geico.com to get a rate quote
0:15.8	and get started seeing how much you could save.
0:25.1	This is on point.
0:26.3	I'm Megna Chacrabardi.
0:27.5	Hi, this is Rebecca Whitter, calling from Buffalo, New York.
0:30.4	My family of five back in late March of 2022.
0:36.2	We were traveling my husband and I
0:37.9	with our four year old, our three year old, and our one year old.
0:41.4	And while we know that there is inherent risk
0:44.6	traveling with young children, what
0:47.1	we experience at the Tampa airport in late March was just beyond the pal.
0:53.0	Very beyond.
0:55.0	Rebecca's travel day began with a notification from Southwest
0:58.0	airlines that her family's flight would possibly be delayed.
1:02.5	But it hadn't been canceled.
1:04.4	So she, her husband and those three little ones ventured
	...

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